Using Zoom number on WhatsApp

[Saurabh_Triune]

Hello,

Is there a way to use my Zoom number to register on WhatApp.

Regards

[Eliot]

hi saurabh_triune,

since whatsapp registration sends sms to whatever phone you have, you will need sms on your zoom phone.

thanks,  eliot

[Saurabh_Triune]

My Zoom has Text message facility available even then I get error:  "This is not a valid phone number for US". 

Can you please help with this.

[mds160499]

Hi Eliot, I’m having the same issue where the system says “This is not a valid phone number for US", despite having SMS enabled for my Zoom phone. Do you have any suggestions on this?

[pedroluiz]

Eliot whatsapp says the Zoom Phone Number is not a valid US number. So, it is not possible to use Zoom number to register on WhatsApp.

[livbyknutek]

Hi,

I have the same request. I have sms with Zoom Phone, but when trying to use the phone number to use with Whatsapp I get the error message in Whatsapp saying: "This is not a valid phone number for US".

[Saurabh_Triune]

Yes I get same error. My Zoom has Text message facility available even then I get same error - not valid US number.

[Patagonian]

Same problem here: not valid US number error.

Any idea how to solve it?

[bnjn]

Has anyone figured this out?  Zoom phone has texting ability and as far as i know, i have a US number here in Maine :-).  Would rather be giving out my zoom phone number (work phone) out to staff over my personal one...

[kantar0]

i have the same problem, any solution?

[sajjadrizvi7]

just add your US and Canada numbers to a 10DLC campaign to avoid SMS filtering by mobile operators. After that u can use it.

[bnjn]

I don't think that will help as our zoom numbers are already on a 10DLC campaign and use SMS.

[bnjn86]

we are talking about zoom phone with phone numbers and sms capabilities so we should be able to sign up for whats app with our zoom phone numbers.

[pedroluiz]

No, not possible. Looks like zoom guys doesn't answer this thread because they don't know what to say.

[pedroluiz]

So, other virtual phone companies with more attention answered this:

"I'm sorry but since WhatsApp, same as other communication apps require you to get an OTP or One-time PIN code or verification code when registering, you cannot use our phone number to register.

VoIP numbers cannot receive OTPs, Verification Codes or security codes."

[Saurabh_Triune]

I have been receiving Verification Codes. 

[frankjua]

Opened a thread with Zoom and still no answer. Shaming them via twitter to see if that gets something going

[Saurabh_Triune]

It doesn't move beyond this point -  "This is not a valid phone number for US".
Call or SMS option will come after this only.

[frankjua]

I can call and text internationally and I get the "This is not a valid phone number for US". What's your Zoom account plan? Maybe you're paying for a higher tier. 

[Chiit]

Has anyone figured this out yet? Seems like this should work since we can get sms texts on our paid zoom phone subscriptions

[frankjua]

So far what I have been told is that you need to upgrade your account. Got a call with account manager today to discuss that

[Chiit]

I have Zoom Pro licenses for Zoom Phone. Id be curious to what your AM says...

[Saurabh_Triune]

It seems Zoom doesn't have any solution how to get message to activate Whatsapp as they can see these discussions but no responses yet.

[trishdal]

As per the WhatsApp Help Center, they consider VOIP numbers unsupported; therefore, their platform blocks VOIP numbers during registration. You can refer to the WhatsApp Help Center for more information: https://faq.whatsapp.com/684051319521343/?cms_platform=android