Can't tell what number is calling

[jimothytimbers]

I bought a Zoom line to keep my personal cell phone and business number separate. I've been able to set up the phone so that it rings and I can make calls out. However, when anyone calls my business line, my cell just rings like normal. I can't tell if it's a call for my business or if it's a call to my cell. It shows the caller ID, but that doesn't differentiate between personal and business.

I'd like to know if it's a business call so that I can answer like, "Thanks for calling ABC Business."

Is there a whisper message feature or some way to mark which calls are coming from my business line? 

[sparrow]

Correct me if I'm wrong here. Sounds like you setup a your personal cell in call handling to ring when your Zoom number is called? If so? Then the behavior is working as it should. My experience in seeing two split lines on my mobile is by installing the Zoom app. With iPhone, if you leave CallKit enabled, you'll get Zoom audio in the caller ID and that's how you know it's a Zoom call. You don't need to have the Zoom app opened for this. Just CallKit enabled in the Zoom app. If you have Android, this experience might be different. Not sure? I've never used an Android phone with Zoom.