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video recording on the cloud

JCT1
New Member
New Member

hello, I have recorded a meeting on the cloud but I can't find the video after I left the meeting. I am concerned it I might not have access because I dont have a pro account. Where can I find the video recording? do I have to upgrade to view/download it? I dont want to pay upfront if I can't even find where to locate it and I hope it recorded it in the first place. 

1 REPLY 1

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi JCT1, welcome to Zoom Community.

 

If you do not have a paid Zoom license, then the recording was not stored in the cloud but on your computer or the device from which you started the session.

If it was on your computer, you can look for a folder called ZOOM, where all the recordings of the meetings you have are stored.

Wences