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unable to record locally on ONE computer (Mac)

aldan
Newcomer
Newcomer

When connected to a paid account and am given permission to record, on one computer I have the choice to record either to the cloud or locally, on another my only choice is the cloud. In both cases, I am logged into my (free) account when joining the zoom meeting. If I start a meeting of my own on either computer, it records locally successfully (no cloud option, since it's a free account)

 

I compared the permissions in system settings > privacy and security on both computers, and they seem the same and ok. (Mac systems)

- I gave it full disk access

- Accessibility is on

- camera is on

- microphone is on

- screen and system audio recording is on

 

am I missing something? any ideas?

 

thanks

Alex

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