Trouble with audio when watching/listening to video and audio clips in meetings

[EricHG]

I've been having an issue with my Zoom meetings ever since moving to a new laptop.

When I am in a meeting and someone else is playing a video or audio clip via shared screen, I can only hear the faintest (and loudest) parts of the video.  For example, if it's a song clip, I can hear parts of the vocals fade in and out but none of the accompanying music.  Nobody else in the meeting seems to have this issue.

I have uninstalled and re-installed the Zoom program, and have tried fiddling with every single one of the sound issues, with no luck.  Has anyone encountered this?

Thanks