Not receiving admin invitation email after being added

[nipale96]

Hello,

My account was added as an admin by another account, but I am not receiving any email notification about it. What could be the reason for this issue?

Thank you for your help!

[jdott16]

Hello   @nipale96

It is possible the email address is blacklisted, or the email being sent to you was bounced/blocked. 

I think that the next option would be to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.com/hc/en/contact?id=contact_us.

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake