Not receiving admin invitation email after being added

[nipale96]

Hello,

My account was added as an admin by another account, but I am not receiving any email notification about it. What could be the reason for this issue?

Thank you for your help!

[jdott16 · Accepted solution]

Hello   @nipale96

It is possible the email address is blacklisted, or the email being sent to you was bounced/blocked. 

I think that the next option would be to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.com/hc/en/contact?id=contact_us.

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

[MGSR]

Hi @nipale96!

Did you see the previous response from @jdott16?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @nipale96!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!