Name not showing up correct when in a meeting

[sfawayland11]

When I am on screen in a meeting, the name I have set up in my profile is not the same that I put in my profile.   In my profile I have clearly input my first and last name, with the first letter Capitalized.   In my screen when in a meeting, my name shows up only as my first name with the first letter lower case.

How do I fix this?

[storyhub · Accepted solution]

If you "joined" the meeting then you had the choice to enter your name on the same window as the meeting id and it can be different than your profile name. If you joined the meeting using a link provided by the host the name used will still be that name entered on the "join" window if it had the remember box checked. Next time join manually by entering the meeting ID and check the name on that window.

[carolagate]

I have done everything suggested. My profile has my name. My display name is correct. And sometimes my real name does appear to the host. But more often what the host sees and comes up on my window is Zoom User. If the window comes up I can change it manually. But the problem is when a host sees Zoom User and won't let me in.

[storyhub]