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Missing recording

Alex84
Newcomer
Newcomer

Joined a Zoom meeting and was made a host.  I recorded the meeting to the cloud but it's not showing up in my cloud recordings.  The person who setup he meeting says he hasn't got it.  Can anyone give me a clue as to where the recording might be?

2 REPLIES 2

pabloemilio
Newcomer
Newcomer

it's likely because cloud recordings are saved under the account of the person who originally scheduled the meeting not the person who starts the recording. Even if you're made host or co-host during the meeting, the recording is still stored in the meeting owner's Zoom cloud storage. Ask the original meeting organizer to check their Zoom cloud recordings, including their trash folder in case it was accidentally deleted. Also, keep in mind that cloud recordings can take some time to process sometimes several hours depending on the meeting length so it may just be a delay.

pabloemilio
Newcomer
Newcomer

Have u solved it?