I DON'T WANT ZOOM WORKPLACE - how do I turn it off?

[drecdevine]

I went into my Zoom today, which I use for personal reasons to stay in touch with family. I opened on my desktop, per usual, signed in, and it immediately took me to "Zoom Workplace" and all my scheduled meetings were gone. I had to go onto Zoom's website and login to my account there in order to find them. 

I do not want Zoom workplace.  I do not want to be charged for Zoom workplace. I don't want to have to sign in through the website. If I find out I'm being charged extra for a service I neither wanted nor use, I'm cancelling my account and moving to another online meeting platform. 

Does anyone know how to switch back, or have experienced this?

[drecdevine]

I am now out of the US for the summer and I am still waiting, weeks later, for my Zoom account to be changed back to its original. I don't know how it was changed back to the original for some, but not for mine. Don't try to convince me this is better; just tell me what I need to do to get out of workplace, because I am not paying to use this for my workplace!!!

[clancyirish]

Exactly. Help me get back to my personal Zoom account! 

[sobercarmen]

That's great for you, but for people who use it recreationally(like me), it's really a mess. I use it to go to a couple of meetings a day that I don't have to run. I just sign on (as I did before) and I'm there. BUT, there's a whole lot of difficulty that's unnecessary now.  

[aakuder]

I've decided not to renew. I will go back to using the free version. Hard to believe that a $180/yr. subscription doesn't entitle one to live customer support.

[Beastfan]

Good morning!  So, today (Thursday, 5/9), I open up my Zoom, go to Meetings tab, and everything is back to NORMAL!  Hallelujah!!!  It did not say there was an update, but I don't care.  Its working now... I hope they were listening to us all and won't do that again!  🙂  Whew...  

[drecdevine]

Mine is still the same, unfortunately. It just started loading as "workplace" a couple of days ago. How long did you have to wait before it switched back to normal?

[Beastfan]

Three very long days!

[quantum88]

You still didn't tell us what you did  (if anything) to bring the old version back.

So...what's the purpose of your post on this thread? just to tease us? I HATE this Workplace version and want to get the old onw back.

[clancyirish]

Mine still is the sucky workplace, too.

[Kathrynsp]

How did you get the old version back please?

[sobercarmen]

How did you do it?

[clohmar]

Have a look here:
https://community.zoom.com/t5/Zoom-Meetings/Revert-to-Old-Version-of-Zoom/m-p/91097

[zujiang]

this new UI/UX design of Zoom workplace for Windows is very bad, together comes with many bugs here and there, cannot image how such a famous software with such poor quality can pass all the test and eventually gave the very bad experience to its loyal customers.  a few bugs: no sound alert and pop-up window when a participant  enters the waiting room, share the sound is not working with many music app, when zoom workspace is launched, other music app will lost the sound. Besides very hard to find the recurring meetings, the worst part is if you edit your recurring meeting, it will disappear from the list. No end meeting button if you are still sharing the screen ....

[storyhub]

Sound alert works and is still managed in the Participant Window menu.

Share the sound works fine, it is managed slightly better. See:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063608

If it appears that Zoom is overriding an app you may need to configure the audio for the output device to not take exclusive control or find other ways to manage the audio. As a sound engineer I can tell you that audio is the most complex system in most computers and there are many ways and many settings that are possible. I have never had an issue with playing background sounds in Zoom, but that may be because of the way I manage the Windows settings and the apps I use.

For the end meeting button while you are sharing go to More > show meeting windows - end button is lower right corner or you can click the X in the upper right corner and click end meeting for all.

[zujiang]

the zoom software team need to action fast to fix those bugs

[AlzSpks]

Agree!

[TheRones]

I HATE this new version.  It's incredibly glitchy on my PC and it's already affected meeting with clients!!  This is unacceptable.  Is there a way to downgrade or revert back to the previous version?

[cbowden]

Zoom Workplace sucks! Please restore the old version - might as well move to Teams now! 

[aakuder]

I can't find anyplace that shows Workplace settings. 

[curlupwkelli]

how to delete zoom workplace hate it want it back to the og version?

[ddenison-johst]

Had to disable google calendar zoom extensions to get persistent reoccuring meetings to work right again.

[seayak]

The last thing I need is another calendar. I manage Zoom meetings through calendar invites, that I view in a calendar app. I DEFINITELY want to turn off the massive calendar view in the "new" Zoom. I just want video calls, thank you, stop competing to me more than that!

[Kim24]

ANOTHER MAJOR PROBLEM -- I did not get the Low System Resources warnings for the last six months or so and am getting them now, with fewer items open. VERY FRUSTRATING!!!

[helengabel]

I too, would love to revert to the old version.  This one is always saying the connection is unstable, and I'm having the same "disappearing meeting" issues that others have reported.  Please, how does one get OUT of Zoom Workplace??

[coachsteele99]

zoom workplace is an unnecessary complication to a formerly great program. I'd love to have the original back. Is there anyway to do. I'd hate to go to Skype or Google meetings.

[RA5594]

Has anyone had any luck contacting Zoom to Get out of the Zoom workplace.  It is Horrible! I tried their chatbot...they do not understand my question.  I tried calling but you need to pay more money to get to speak with someone.  I am ready to cancel.

[RA5594]

I have had no luck unless you want to pay more $.  I received a message today after my comment over a week ago.  Asking that we try... I do not care for the platform and am looking at other alternatives.

[MGSR]

Hello there,

We understand your concern about being comfortable and accustomed to the old interface. The Zoom Workplace update includes several enhancements and optimizations aimed at improving the user's experience and security. We highly encourage users to explore and utilize these new features to maximize your Zoom experience.

[RA5594]

Apparently, I am not the only one who things your upgrades are not acceptable.  I have heard so many complaints and many are looking for alternatives.  You should have two platforms.  I do not care about your upgrades for the workplace...

[Gregk70]

Your platform stinks. It is no longer user friendly. Some of us have difficulty seeing and now I can't even see the meeting listed on my screen.  On to another company. You don't even give us notice what you are changing and this has affected by business now since I couldn't find the meetings.  Very disappointment and I will not recommend you. Good bye!

[execwranglers]

This has NOTHING to do with being comfortable with the new interface - IT SIMPLY DOES NOT WORK. My recurring meetings are still there, but none of my regular meetings are there. I have Zoom connected in Google Workspace and add the Zoom link in the meeting entry and suddenly those meetings are not showing in Zoom anywhere like they used to. The other day it was showing some but not others and now it's not showing ANY. I reconnected Google Calendar in Zoom Workspace but it was SO ANNOYING to get two notifications for everything so I disconnected it. And I'm irritated that I pay money for Zoom but apparently not enough to get chat support. I've filed TWO tickets about this with ZERO RESPONSE. I'm about to CANCEL my account and just go with Google Meet.

[MGSR]

Hello @execwranglers 

We understand your frustration and we're sorry for any inconvenience.

You can check out @CarlaA's answer in this post Meetings vanished to have the Meetings accessible on your Navigation Menu.

Let us know if you need further assistance. 

[execwranglers]

THAT DID NOT WORK.

[MGSR]

I'm sorry to hear that. We'll send you DM.

[Knotty1655]

How many complaints do you need to give us the option of using the original?

There are probably hundreds more who have simple switched to other platforms. 

[rwparsons60]

There is no such setting anymore.

[NewOffice]

Hi

I replied with the information I have to your other comment. I have an Enterprise account. Not sure what features are available in your account. Search my other posts for the qualifiers and caveats I posted. Hope you find a solution.

[sobercarmen]

We ALL hate it. What part of WE ALL HATE IT and it's not working for us is hard for you to understand. I don't need all those bells and whistles. It's probably fabulous for someone, but I just use it for small one on one meetings and I don't need all that stuff. Please give us the option of going back to the simpler version. 

[RA5594]

I have not been able to go back to the old format...The explanation from management is appalling.   I am currently reviewing other meeting options.  

I don't get Zoom...I guess they want the regular people who helped them grow to where they now today are to leave.  

[execwranglers]

My recurring meetings are still there, but none of my regular meetings are there. I have Zoom connected in Google Workspace and add the Zoom link in the meeting entry and suddenly those meetings are not showing in Zoom anywhere like they used to. The other day it was showing some but not others and now it's not showing ANY. I reconnected Google Calendar in Zoom Workspace but it was SO ANNOYING to get two notifications for everything so I disconnected it. And I'm irritated that I pay money for Zoom but apparently not enough to get chat support. I've filed TWO tickets about this with ZERO RESPONSE. I'm about to CANCEL my account and just go with Google Meet.