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K
Explorer
KazuT
Explorer
October 23, 2024
Solved

Change my display name

  • October 23, 2024
  • 5 replies
  • 3 views

How do I change the default name that comes up on my video when I join a meeting? Of course, I can click on the three dots and Rename, but I don't want to do this every single time I join a meeting. I went to Settings/ Profile / Edit My Profile, which launched a web page, then selected Profile, but the name listed under "Display Name" on this page is not the name that comes up on my video when I join a meeting.

    Best answer by KazuT

    I had to have the admin of that particular meeting change my name for me. I wasn't able to do it on my end.

    5 replies

    S
    Community Champion | Employee
    stueker
    Community Champion | Employee
    October 24, 2024

    Dear @KazuT ,
    please follow the steps for changing your name on the web portal described in this document:

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061891

     

    S
    Newcomer
    ShanonRae
    Newcomer
    April 2, 2025

    This link will not load.

    K
    Explorer
    KazuTAuthor
    Explorer
    October 24, 2024

    I tried to do these steps. It was confusing because there are so many different links related to changing my name, and some of them just go to another FAQ page; but none of them help me with the issue I'm having.

     

    In the web portal, it says my "display name" is [Short first name] [Full last name].

     

    However, when I join a meeting, my name appears: [Full first name] [Initial of last name]. 

     

    So, it would seem that the name that appears when I join a meeting is not my "display name".

     

    How do I change the name that appears when I join a meeting?

      K
      Explorer
      KazuTAuthor
      Explorer
      October 30, 2024

      Still having this issue. I have to Rename myself every time I join a meeting. Does anyone have any solutions beyond the FAQ links above?

        F
        Newcomer
        FreidaB52
        Newcomer
        March 28, 2025

        I have the same problem - I can't change the display name.  Everything on my profile is correct.  

          K
          Explorer
          KazuTAuthorAnswer
          Explorer
          March 28, 2025

          I had to have the admin of that particular meeting change my name for me. I wasn't able to do it on my end.

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