cancel
Showing results for 
Search instead for 
Did you mean: 

Edit Button Disabled... Personal-->Meetings-->Personal Room

georgedean
Newcomer
Newcomer

I am the owner and only user of this account.

For the life of me, I can not figure out how to change my passcode b/c the EDIT button is disabled. 

 

Location: Personal-->Meetings-->Personal Room

I have a paid account. 

Screen Shot 2023-05-22 at 8.07.54 AM.png

2 ACCEPTED SOLUTIONS

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @georgedean.

 

I’m not sure why your Edit button is greyed out.  This Zoom Support article might be helpful:

https://support.zoom.us/hc/en-us/articles/201362843-Using-your-personal-meeting-ID-PMI-and-personal-... 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

View solution in original post

georgedean
Newcomer
Newcomer

I had to turn this OFF and then back ON... then the edit button was "Active"

Screen Shot 2023-05-22 at 10.56.22 AM.png

 

View solution in original post

6 REPLIES 6

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @georgedean , I'd be happy to help. Do you know if the Passcode checkbox is selected in the Security section


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Thank you. It is. 

Screen Shot 2023-05-22 at 10.28.19 AM.png

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @georgedean.

 

I’m not sure why your Edit button is greyed out.  This Zoom Support article might be helpful:

https://support.zoom.us/hc/en-us/articles/201362843-Using-your-personal-meeting-ID-PMI-and-personal-... 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

georgedean
Newcomer
Newcomer

I had to turn this OFF and then back ON... then the edit button was "Active"

Screen Shot 2023-05-22 at 10.56.22 AM.png

 

Bri
Community Moderator | Employee
Community Moderator | Employee

Glad you were able to get it figured out! Thanks for sharing 💙


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

devanggandhi
Newcomer
Newcomer

I'm seeing the same problem and the above solution is not working for me.