Camera & Microphone access on iMac running Sequoia 15.5

[JohnC74]

Hi everyone, I have recently changed from a Windows PC to an iMac running Sequoia 15.5 and can't not get the camera or microphone to work with Zoom on the iMac.  I have troubleshooting sessions with Apple who are saying its a Zoom App issue and with Zoom who say this was a known issue with Apple Sequoia 15.0 / 15.1 but was to be resolved in Sequoia 15.2, which I am beyond.  There are no firewall or security restrictions in place on my iMac.  Can anyone confirm if this is still an ongoing issue with Sequoia despite it meant to have been fixed or suggest anything that you have done to get this working if you faced similar issues with Sequoia. Many Thanks for any help

[HS10 · Accepted solution]

I just put a new macbook pro in service and am running OS 15.5.  Had the same issue and stumbled upon a workaround.

Open zoom (or teams - this seems to work there too).  Open settings and choose external camera in the pulldown menu.  The screen will appear black - but then open some other native mac app (I use photo booth) and once your video appears there, I find it also appears in zoom.  

Don't ask me why - but, as I said, I just stumbed upon this solution that works for me.

[MGSR]

Hi @JohnC74!

Did you see the previous response from @HS10?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @JohnC74!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!