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2023-05-22 06:12 AM - edited 2023-05-22 07:33 AM
I am the owner and only user of this account.
For the life of me, I can not figure out how to change my passcode b/c the EDIT button is disabled.
Location: Personal-->Meetings-->Personal Room
I have a paid account.
Solved! Go to Solution.
2023-05-22 08:47 AM - edited 2025-07-23 07:12 AM
Hey, @georgedean.
I’m not sure why your Edit button is greyed out. This Zoom Support article might be helpful:
Added July 23, 2025:
You can’t edit parameters of any meeting in progress, and if anyone is in your meeting, the Edit button will be greyed out.
2023-05-22 08:57 AM
I had to turn this OFF and then back ON... then the edit button was "Active"
2023-05-22 07:53 AM
Hi @georgedean , I'd be happy to help. Do you know if the Passcode checkbox is selected in the Security section?
2023-05-22 08:28 AM
Thank you. It is.
2023-05-22 08:47 AM - edited 2025-07-23 07:12 AM
Hey, @georgedean.
I’m not sure why your Edit button is greyed out. This Zoom Support article might be helpful:
Added July 23, 2025:
You can’t edit parameters of any meeting in progress, and if anyone is in your meeting, the Edit button will be greyed out.
2023-05-22 08:57 AM
I had to turn this OFF and then back ON... then the edit button was "Active"
2023-05-22 08:59 AM
Glad you were able to get it figured out! Thanks for sharing 💙
2024-03-25 04:08 PM
I'm seeing the same problem and the above solution is not working for me.
2025-02-18 10:45 AM
I share your frustration. I need to edit my information on Zoom and it is not allowed me to do so it’s been over a year now. I’m not sure why I’m not allowed to change my own personal information, but I’ve tried everything.
2025-07-22 07:09 PM
The PMI disable/enable solution didn't work for me either.
2025-07-23 07:11 AM
Welcome to the Zoom Community, @dnintzel.
ts anyone in your PMI meeting? You can’t edit parameters of any meeting in progress, and if anyone is in your meeting, the Edit button will be greyed out.
2025-07-23 12:59 PM
Thanks @Ray_Harwood. That must have been it. I was in the meeting when I tried, but thought it would just not let me edit the current date, but would let me update subsequent dates. I just tried and it is working now. Thanks!