Scheduling Issue on Microsoft Surface Pro

[hmadigan]

When I schedule a Zoom meeting from my Surface Pro, I add the attendees and click save which then opens up my Outlook Email App. From there, I click send to invite my attendees, however, the attendees do not receive my email (I know this because they reach out saying they haven't seen an invite on their end).

As a temporary fix, I've been going into my Outlook Calendar and manually inviting the attendees that way (i.e. creating an Outlook event and adding in the Zoom link), but then two separate invites are sent with the same Zoom link. The attendees receive both which is obviously not what I want either.

However, when I try and schedule from the Zoom App on my Macbook, it all goes fine. I'm able to add my attendees, click save, and the invite is sent out right from my Zoom App and immediately connects with my Outlook Calendar.  I only use my Macbook occasionally from work and my Surface Pro is my main work computer so I'd really like to solve this problem for my Surface Pro. I know it's probably just a quick setting change but I'm struggling to find the answers from Google searches.

My question is: How can I get my Zoom App on my Surface Pro to replicate what is happening on my Macbook?

Thank you all and please let me know if you have any clarifying questions.

[FarioConsulting · Accepted solution]

Hi,

One workaround could be to disable the automatic sending of invites from Zoom to Outlook and instead manually create an event in your Outlook Calendar....copying over the necessary details from the Zoom meeting

[hmadigan]

Thank you, this helped!