report on Custom variables

[gazza]

Hi,

unless I am missing something, I am not able to find a report which can be run to extract the info on custom variables used during the flow in zoom contact center.

can someone point me in the direction where its natively available and I do not have to fire any API calls to get it?

[Arps · Accepted solution]

Hello!  Check in Contact Center Management -> Logs -> Variables.  Here you can pull logs of all the variables in your flows and do an export to view the data in CSV format.

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick

[gazza]

eh, i'll mark it as accepted but its not exactly how a report should look like. to begin with, it needs some massaging to align all variables within an engagement together in a row.

Pandas, it is then...

Thanks nonetheless. appreciate it.