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Can someone share the KB for Routing Rules and Number pattern in zoom phone.
I need to understand the routing rule, Number Pattern and meaning of Translation in this section.
Can someone brief me and few scenarios as exact match or approximate match rule.
Solved! Go to Solution.
Hi Yogesh, Becky, Eric,
Directory backup routing rules ( now just called routing rules ) are a series of administratively defined regular expressions that administrators use to route digits or digit strings to a particular Premises Peering PBX destination and if necessary translate called numbers. Directory backup routing rules can be viewed and managed by navigating to Phone System Management -> Company Info -> Account Settings -> Routing Rules in the Zoom administration portal. Routing Rules are matched in a top-down order. The following are parameters of a routing rule:
Typically RR’s are used in hybrid environments in order to enable internal extension dialing by Zoom Phone users/devices in order to reach the internal PBX users/devices whilst keeping the call on-net and avoid PSTN toll charges.
Hope that helps.
If this helps, please accept the answer as an accepted solution.
Hi @sachinzoom thanks for the Information, very helpful.
As you mention in another post, using $ in last in the number pattern can use to convert 4 digit extension to 10 digit extensions.
Do you have any documentation which will brief about these expression and what is the meaning of these expression, so we will get better idea which expression to use when or in which scenario to full fill the requirement.
We do standard regex and as I shared the link in my response to you above, you can use the online regex tool. Posting again for you and its very straightforward, once you start using it.
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
Hi sachinzoom, thanks for the post, very helpful. I love regular expressions but those usually solve large pool of use cases - a catch all or as we old timers know it - the assterisk. I'm looking for basic translations, just like in the olden day, xlate 4 digit extension into 10DLC, how do I go by doing that?
I don't want to treat each xlate as unique regular expression that happens to be way too specific - I will end up with hundreds of rules in the routing section. Is there another vehicle to achieve such translation?