Over 30 repeats of the same name in attendee report

Hello, We had a two-day webinar and noticed that for both days, there were about 20-30 rows of the same name with varying times and sessions. The webinar was 3 hours long, and there are multiple rows with this name that show they were in the meeting,...

Breakout Room

How to start break out room in webinar ?

Zoom events exhibitor/zoom profile set up

Hi, I'm setting up our sponsor/exhibitor profiles for a conference in zoom events. We are not using the expo function, we will just have the profiles with all their info and downloadable docs etc. When setting up the profile there's an option to add ...

Participant boxes covering slides

Hi - when we record a Zoom session the participant boxes now cover the slides where they did not before. What view setting is needed in Zoom to make sure boxes do not cover the presentation slides? Thanks

Follow-up Absentees email

Hi there, I can't seem to find the answer to my question. On zoom Webinars I can plan to send a follow-up email up to 6 days after the Webinar to attendees and Absentees.How do you define Absentees? People who registered to the webinar and didn't att...

Does enabling a practice session change anything about the webinar for folks who already registered?

Problems sharing a PowerPoint-presentation

Last week during an webinar, our keynote presenter wanted to share his PowerPoint-presentation. But we encountered some problems. He could share his PowerPoint, but not in the full screen presentation-modus (see attached file). While he could scroll ...

Webinar template description field

I'm trying to set up admin templates for webinars that my team runs regularly with our customers. Right now when we update a template, each team member has to update it manually. We'd love to use the admin templates feature. However, the description ...

Postponed webinar

Hi,I need to postpone my webinar but already have 160+ people registered. I see that I can edit the date and that if I click notify attendees they will receive a generic email about the change. Can I customize this email or is it best to send them a ...