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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Working Live Subscription still being charged after partnership ended

hwford
Newcomer
Newcomer

‎2024-11-03 08:57 PM

Hello,

 

I searched the community forums for this issue but I seem to not find anything regarding this particular issue. 

At the start of August, Zoom ended their partnership with working live and my account was moved and converted to a basic free account. 

 

But I still to seem to get my credit card charged each month. Ive tried to reach out to Working Live but there is no response and everytime I attempt to access their wesbite, my anti-virus alerts me of the website being malicious and blocks me from accessing it. 

 

So I am at a loss of what to do other than doing a charge back on my credit card. But I am curious if anyone else in the community who had been subscribed to working live is also facing this issue as well? 

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