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subcription didn't upgrade despite the payment

doyeon
Newcomer
Newcomer

‎2024-11-04 01:01 AM

Hi. After payment, I did everything I could do including signing in & out and all the instructions posted on zoom website.

But, everything didn't work, and I still see my account with basic license.

I wish you to solve my problem as soon as possible so that I can keep using your services with satisfaction.

or I wish you cancel my subscription and help me get refund.

 

** Do not give me answers made by macro. I want sincere answer.

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