Rejected 10DLC as a business

[ETSHelp]

I'm working with a client that is trying to use SMS via zoom. They have an EIN and when we submitted a 10DLC brand and waited the 2-3 weeks, I found out we were rejected. We're on the Pro plan, and I'd like to know why we were rejected.

[YaBoiB]

Hello @ETSHelp, 

 We cannot divulge that information on this forum. Have you attempted to reach out to Zoom Support or Zoom Billing yet for a reason for rejection?