ETSHelp
Newcomer
Newcomer
since ‎2023-09-11
‎2023-09-12

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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

User Activity

Rejected 10DLC as a business

2023-09-12 01:07 PM
I'm working with a client that is trying to use SMS via zoom. They have an EIN and when we submitted a 10DLC brand and waited the 2-3 weeks, I found out we were rejected. We're on the Pro plan, and I'd like to know why we were rejected.