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Rejected 10DLC as a business

ETSHelp
Newcomer
Newcomer

‎2023-09-12 01:07 PM

I'm working with a client that is trying to use SMS via zoom. They have an EIN and when we submitted a 10DLC brand and waited the 2-3 weeks, I found out we were rejected. We're on the Pro plan, and I'd like to know why we were rejected.

Topics:
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1 REPLY 1

YaBoiB
Community Champion | Employee
Community Champion | Employee

‎2023-09-12 01:22 PM

Hello @ETSHelp, 

 

 We cannot divulge that information on this forum. Have you attempted to reach out to Zoom Support or Zoom Billing yet for a reason for rejection? 

 

 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?
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