Products

Just got a 2024 Apple M4 and downloaded the newest Zoom app... I cannot for the life of me stop this camera from auto focusing and moving with me. All the help documents tell to do things that don't exist in Zoom Workplace!!!  It's so annoying and every time I move a hand the camera zooms in and out, I want it to go back to solid!

Hi everyone,I recently started hosting small online game sessions with friends using Zoom, and one activity that has worked surprisingly well is the Letter Boxed word puzzle game. Since participants only need to see the puzzle and discuss possible word combinations, Zoom's screen sharing and annotation features make the experience very interactive.I'm curious if anyone else uses Zoom for puzzle-solving sessions, educational word games, or team-building activities similar to Letter Boxed. Have you found any specific Zoom features that improve collaboration, such as breakout rooms, whiteboards, or annotations?We're always looking for ways to make our virtual game nights more engaging, so I'd love to hear about your experiences and any tips you might have.Thanks!

Our supervisors have access to listen, whisper, and barge into their reports’ calls with no issues, but the button to preview call transcripts appears intermittently. About 75% of the time, the button is greyed out, but for some calls they can click the blue preview button and pop out the live call transcript. I haven’t seen anything about this feature in CC support docs. Has anyone else experienced this, or know if it’s a permission setting on the super or agent end we could fix?

hi all,i am trying to capture 2 digit input using “collect Input” widget and input type as input capture. i am storing this info in a variable.logs show correct dtmf getting detected but the condition widget always end up with condition “no match”.i have tried both var type as integer and sting. for condition i have tried format a 22, “22” “2\2” but no luck. any one experience with collecting 2 digit input?i can get it to work fine if i use collect input type as menu but then i can only use 1 digit.  

Hi there, I'm running Zoom 5.11.11 on macOS Monterey 12.5, and have an Apple Studio Display. I've noticed the Center Stage feature is on when I'm in Zoom meetings (the camera tracks you as you move around), however I can't find any setting to turn it off. It seems that this setting does exist on iOS/iPad OS, but not on macOS. Is there a way to turn this off on Zoom on the Mac? Thank you!

Hello,I have installed the Zoom Client (version 7.0.5) via DEB (I also tried the older SNAP version). The client won't let me log in. I use SSO to log in. I am redirected to the Zoom web page where I can log in successfully and even start a meeting. However, the app does not recognise the information about my login. There is no error message - starting via terminal won’t give any hints either.Any suggestions?

Hello Zoom Community, I’m running into an issue where the same scheduled event ends up with two different Meeting IDs, causing attendees and hosts to get split into two completely separate virtual rooms.Has anyone else experienced this split-ID issue with Zoom Scheduler? Are there any backend settings or workflow best practices to force Zoom to update the existing meeting ID rather than generating a duplicate series? Appreciate any insights!

howdy all - Yup, I search the boards here alot, and the ol internet, and ChatGPT, Copilot, etc. I manage an enterprise AVD Gov environment. We have MacBook users (Lastest MacOS). We are unable to have successfully ZoomVDI plugins pair when connecting to any type of MS VDI service.As everyone is probably aware. Media redirection is a must have for VDI users.I even gone as far as building my own personal AVD commercial environment AND subscribed to a person W365 desktop for testing/troubleshooting. using my own personal Macbook as well. I have completely removed any work related variables.Using the latest Windows App version, Zoom VDI 7.0.10followed everything to the tee - Using the Zoom VDI client with AVD/Windows 365 on macOSVDI releases and downloadsreset TCC on the macbook many times - evern went as far as manually editing TCC to forcing access the camera/mic.I’m out of options. Thoughts?

Hi!There is a new feature in version 6.1.10 where a banner is present in every chat showing External members are present. Is there a way to disable that? It is very annoying and distracting.Thanks in advance.Ana

I wanted to trim the last three minutes of a Zoom cloud recording. I thought I was supposed to mark the part of the recording to “Trim”, instead I only have remaining those 3 minutes that I didn’t want. I looked for guidance and could only find advice that I was supposed to return to the video and click on “restore”  there is no such option. I have now lost the entire recording except for the part i don’t want! How do i get it back?

Hi Zoom Team and Community,I’d like to request a new feature to improve daily workflows:Please add an option to change the presence status (“Available”, “Do Not Disturb”, “Away”) using user-defined shortcuts and global hotkeys.Currently, this requires multiple manual clicks via the profile menu. Many collaboration tools (e.g. Microsoft Teams, Slack) already support quick status switching, even through peripheral devices like Stream Deck or macro keys.Why it’s useful:Reduces interruptions and manual stepsAligns with existing audio/video shortcutsSaves time in hybrid or remote work setupsEnables automation with hardware buttons or productivity keyboardsPlease consider adding this to make Zoom even more efficient for power users. Happy to discuss ideas with other community members!Thank you for your support!SBardosi

Hello Zoom Team and Community,I'm reaching out to request an important feature for Arabic-speaking users of Zoom Workplace.Currently, when we type messages in Arabic (especially when mixed with English), the chat interface does not display them properly — the text alignment is left-to-right, which causes confusion and makes the messages hard to read. This affects not only readability but also the overall communication experience for Arabic users.It would be incredibly helpful if Zoom Workplace could support **right-to-left (RTL)** text rendering in chat, similar to how other platforms handle Arabic, Hebrew, and Persian. This is essential for teams working in multilingual environments and would make Zoom more inclusive and user-friendly.I hope this can be passed on to the product team, and I’d appreciate any updates or workarounds from the community in the meantime.Thank you!– Salah 

This is something I never noticed myself as I always keep the right-side chat panel open during meetings.  But apparently, as of the April 2022 release of Zoom, there is a Chat Preview popup which appears for in-meeting chat if you do not have the chat panel/popup open.  It hovers over the Chat button briefly every time someone chats:  A user of mine was asking if it was possible to permanently disable this popup, as it is a bit annoying (something I agree with).  If one hits ^ next to the chat button, there is an option to disable this chat preview.  However, unchecking this option only lasts for the duration of your meeting.  If you leave the meeting and join another meeting, the Show Chat Previews option goes back to being turned on by default.  Does anyone know of a way to permanently disable this chat preview, so that it stays off, and doesn't get re-enabled every time one joins a meeting?  I couldn't find any admin settings regard

Hi all, I have a user who has limited options in Zoom Scheduler, as you can see in image 1. Myself and others have more features available within the Scheduler, as shown in image 2. I have confirmed that we all have the exact same 'Zoom Workplace Enterprise Plus' license. I would like to know if there is something that needs to be enabled in the admin portal specifically for this user?Third image shows all licenses and features for the user in question and this is the same for all others. Thanks      

Dear friend, I can't change the virtual background and that function is not included in my phone. How can I proceed?

This is so frustrating. We bought a license but it doenst work and have to speak to a chatbot.  

I have been constantly struggling with Zoom syncing my profile picture from gmail everyday. I have to attend a lot of demo calls and I feel uncomfortable with my profile picture being present. I have tried deleting it from my Zoom account, but it keeps getting back on my profile. Is there a solution for this?

I have four displays, with virtual screens on one of them. The latter can be assigned by dragging the menu bar to it in the System Settings app, Display, “Arrange...” button.If the Zoom Workplace window is on that screen, when I select “About Zoom Workplace” from the menu bar, the About window pops up on to of the  Workplace window. The Workplace window is greyed out until the close button is clicked on the pop-up window, or the Esc button is pressed on the keyboard.If it is on any other screen, the About window is off-screen to the right; i.e. invisible. This can be seen by pressing the Exposé button on the keyboard (F3 on recent MacBooks).I’ve reproduced this on Version: 7.0.0 (77593), but it was present on my previous version as well (of which I couldn’t figure out which version it was because of this problem; until I recently figured out that it behaves correctly on one of the displays.)

Hi.We are using Zoom calendar integration with our on-prem exchange 2016 and have encountered the following problem.When a user attempts to create a meeting in the Zoom Workplace, a service selection window opens. The user selects Exchange, which then opens Outlook, where the user enters the meeting details. The meeting then appears in the Outlook calendar and in Zoom. However, Zoom displays the meeting as if it was created by another user, and therefore it cannot be edited or canceled.Why does a user-created meeting in Zoom's calendar appear as if it was created by someone else?  Or it is by design?One detail (I don't know how important it is): User logs in into zoom by it’s corporate email, which is something like user@company.com, but when uses configure calendar sync he use company login, which something like user@domain.local

Hello Community,We are facing a major issue with the Smart Name Tags (both Video and Voice) feature in our Zoom Rooms setup. The system fails to recognize participants automatically, forcing us into a completely manual workflow. On top of that, the detection is highly inaccurate.Our Setup: Licenses: Zoom Rooms Subscription + Zoom Workplace Pro. Profiles: All recurring participants have created and saved their unique audio/voice profiles. Settings: All necessary admin policies are enabled, and the expected participants are explicitly added to the meeting invitations by name. Language: 99% of our meetings are conducted in Hungarian, meaning the spoken language is Hungarian. Voice profiles were recorded successfully. The Problem:Instead of automatic identification, the system requires us to manually assign names to the detected voices.This creates a massive workflow bottleneck when hosting meetings with 7–8 people in the room: Real-time confusion: In the "Voice" management section,

Hi everyone,I’m Darshan Hiranandani, I'd like to kindly ask if anyone has any information on when Zoom will be adding Arabic language support to the platform. As many native Arabic speakers use Zoom for lectures, online meetings, and conferences, the lack of Arabic language options can be a significant challenge.Many users struggle with basic Zoom functionalities like opening the platform, muting/unmuting participants, or downloading cloud recordings simply because of the language barrier. Adding Arabic would make the platform much more accessible and user-friendly for a large group of people who rely on Zoom.I believe this would not only help millions of Arabic-speaking users but also attract new users to Zoom as a more convenient and inclusive platform.Has anyone heard any updates on this? Or do you have any tips for working around the language issue in the meantime?Looking forward to hearing your thoughts!Thanks in advance!RegardsDarshan Hiranandani

줌에서 ppt화면을 공휴해서 주석을 사용할 때 ppt다음 화면에 앞 화면의 주석이 보이지 않게 하는 방법이 있나요?

Key takeawaysThe trick to looking natural on Zoom is eyeline, not memory. Get your script close to the lens and most of the problem goes away. Almost every teleprompter method falls apart the second you share your screen. That is the part this guide actually solves. You can run a prompter that you see clearly but your viewers and your recording never do. Setup takes about five minutes.You join a Zoom call, you have a few key points to hit, and you tell yourself you will just remember them. Then the call starts. Your mind goes blank, your eyes drift to the sticky note on the side of your monitor, and everyone watching sees that little side glance. You look unsure, even when you know your stuff cold.Here is the good news. That nervous glance is not a confidence problem. It is a setup problem, and it is fixable. By the end of this you will be able to read a script on Zoom and still look people in the eye, even on the calls where you have to share your screen.Let me walk you through it.On

The Voicemail tab has the ability to mark messages as "unread" but the SMS tab does not. Often I get an SMS and need to check it to see if it's an emergency...and if not I want to mark it as Unread so I remember to check it again later. Seems like a pretty standard feature...and hopefully easy to implement. Can this be added? Also hoping to get some thumbs-up here to help Zoom realize this is of value. Thanks!

Does anyone know how to change voicemail greeting on an iPhone and whether it can be done through the app or Safari. Thank you, James