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Explorer
September 24, 2024
Question

External members present banner added to new version

Hi!

There is a new feature in version 6.1.10 where a banner is present in every chat showing External members are present. Is there a way to disable that? It is very annoying and distracting.

Thanks in advance.

Ana

9 replies

Newcomer
September 26, 2024

Very annoying. Good job, Zoom.

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Newcomer
October 4, 2024

Hello!

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Newcomer
October 4, 2024

The External member present message makes me wonder who else is seeing our messages. Makes me very uneasy about using the chat function. Why does Zoom feel this is necessary and why are they not answering the question. The pop up suggests that everyone in the organisation is able to see the messages. 

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New Member
June 30, 2026

Is there a way to turn this off?  It’s distracting and keeps covering the area where I am trying to type.  I’ll happily make a registry setting adjustment to get rid of it. Please someone tell me how.

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New Member
June 30, 2026

Agreed this is completely unnecessary - at least let us choose if we want to have this ‘security’ message display or not. 99% of my contacts and groups have an external member, if we didn’t want them in there we’d just kick them out, so not sure why they’re making this a permanent eyesore - it always makes me think someone is wrong or something is going on in that chat… but nope…  

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Annie warner
Contributor II
Contributor II
June 30, 2026

Hi! As far as I know, there is not an option to disable that banner in version 6.1.10. It is a built in notification designed to remind users when external members are part of the conversation.

If it is affecting your workflow, I'd recommend submitting feedback to the developers. If enough users report that it's distracting, they may consider adding a setting to hide or minimize it in a future update.

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Explorer
June 30, 2026

I am always impressed how product designers think in silo.

This banner is SO CUMBERSOME.

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Newcomer
September 10, 2026

I have only one chat going - me and ancient mother. So: Who is the external member?

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Newcomer
October 1, 2026

After two yesr, you’d think there might be SOME response from the developers on this issue, if only just to brush it off.

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