I purchased the Zoom Pro plan, but my account is still showing as Basic. I need confirmation of the purchase and help assigning the license to my account.

Hello ​@Toine Manders,

Welcome to the Zoom Community! 
 

If you purchased Zoom Pro but your account still shows Basic, it usually means the paid license hasn’t been assigned to your user yet.

Assign the Pro license (account owner/admin)

1. Sign in to the Zoom web portal: https://zoom.us/profile
2. Go to User Management > Users.
3. Select your user, then Edit (or Assign licenses).
4. Assign the Zoom Workplace Pro (Pro) license to your user.

Purchase confirmation (receipt/invoice)

• Check the email inbox used for the purchase for a Zoom receipt/invoice.
• In the web portal, go to Plans and Billing to view your billing history/receipts (if you have billing access).

You can also check out this article for more information.