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Newcomer
July 22, 2025
Question

Mark SMS as unread

The Voicemail tab has the ability to mark messages as "unread" but the SMS tab does not. Often I get an SMS and need to check it to see if it's an emergency...and if not I want to mark it as Unread so I remember to check it again later.

 

Seems like a pretty standard feature...and hopefully easy to implement. Can this be added? Also hoping to get some thumbs-up here to help Zoom realize this is of value. Thanks!

3 replies

Newcomer
July 30, 2025

I agree, this is a critical feature! 

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Newcomer
August 12, 2025

We would love this feature for our customer support team using SMS!

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Newcomer
June 30, 2026

How is this still not available????

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