Hi 4MBA-93 SOE MIN THU,
To use Virtual Background on a mobile device, please follow the steps below:
For iPhone/iPad (iOS)
- Open the Zoom mobile app and sign in.
- Join or start a meeting.
- Tap More (...) in the meeting controls.
- Select Background & Effects or Virtual Background.
- Choose one of the available backgrounds or tap + to upload your own image.
- Tap Close to return to the meeting.
For Android
- Open the Zoom mobile app and sign in.
- Join or start a meeting.
- Tap More (...) in the meeting controls.
- Select Background & Effects or Virtual Background.
- Choose an available background or tap + to upload a custom image.
- Return to the meeting to apply the selected background.
If the Virtual Background option is not available
Please verify the following:
- The Zoom app is updated to the latest version.
- You are signed in to your Zoom account.
- Your device meets Zoom's minimum requirements for Virtual Backgrounds.
- Virtual Backgrounds have not been disabled by your account administrator.