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I got this notification while the screen became gray. It said “zoom meeting windows are masked to prevent screen capture. disconnect the screen recording to continue” while obs was opened in the background. Does this mean the host is notified when it is opened or turned on? What about using audio recording apps only (no screen recording) will they also be notified?Thanks!

Hi everyone! ZoomMate might not be the right place, but there’s no “Workflow” product community that I can find.I’ve created a 3-step workflow which creates a meeting summary and sends it to a recipient -- a recipient who is neither an attendee nor an invitee.  I’ve created the workflow AND pressed the Deploy button, and the Workflow screen tells me “Workflow saved and deployed. You can enable or disable it anytime in Workflows.”The Workflow is visible in “Created by me”, and not visible in “Deployed by my organization”.Now here’s what’s in my Meeting > Edit view:When I click “Attach workflow to this meeting”, only a list of Zoom-provided example workflows comes up.  My workflow does not appear; here I’m searching for “outlook” (short version: out), and only the Salesforce workflow (with “outcomes” in its description) is shown. How do I make my workflow visible to me?  And if I want others in my organization to use it, how can I get it “truly deployed” at the organization level?  I’

Hi all, sorry if this isn't he correct board.... I have a Lenovo laptop where my camera used to work on Zoom meetings and now it does not. The light shows up, telling me that the camera is on, but only a black screen. I have done trouble shooting on the laptop, updated drivers, disabled and enabled and still black screen. The camera is the integrated camera that came with the laptop. Any suggestions? Thanks!

AI-generated translated voice.Dear Product Team, I hope you are doing well. I am an SEO professional from India, and my work involves attending regular online meetings with clients from the United States, Canada, the United Kingdom, Australia, and many other countries. These meetings are an essential part of my job, and I truly appreciate how your platform makes global collaboration possible. However, I would like to share a challenge that I believe millions of professionals around the world face. Many of us possess the technical knowledge, experience, and problem-solving skills needed to work with international clients, but English is not our native language. We can understand English reasonably well, yet speaking fluently during live meetings often becomes stressful. As a result, talented professionals may hesitate to speak, lose confidence, or even be judged based on language rather than their expertise. With the rapid advancement of AI, I believe your platform has an incredible opp

We have approximately 6–10 public-facing Auto Receptionists (ARs). Each has unique business hours, closed hours, and holiday IVR logic.  I'm evaluating whether Default Holiday Groups are the best long-term way to manage holiday call handling. Since each AR has unique holiday behavior, my thought is to create one Holiday Group per AR (or per unique holiday call flow).My understanding of the workflow is:Create a Holiday Group. Add the applicable holidays to the group. Add the target Auto Receptionist to the group. Configure the Holiday Group's call handling (greeting/IVR).Then, in future years, the only maintenance would be adding new holidays to the Holiday Group rather than recreating holiday call handling for each holiday.Is that the intended design?My biggest point of confusion is what actually causes the Holiday Group's holiday call handling to override the Auto Receptionist's own holiday settings. Is simply adding the AR as a target sufficient, or is there another configuration ste

Hello, I am aware that a transcript is automatically created for meetings that are recorded onto the cloud. I accidentally recorded my last meeting to my laptop and there is no trancript. Is there a way to get a transcript from this? And is there a reason we don't get a transcript when recording to our device?

opened zoom for a meeting on Friday but the meeting would only appear as a miniwindow in the zoom spot on the task bar.  I had to keep my finger on it to keep it open.  I could hear the meeting and everyone could see me as usual.  Usually clicking such a window opens it up but no.   I downloaded zoom workplace several times to no avail and even closed down the whole computer and started over.  No.  I tested it out several times later that day with friends setting up meetings.  Still the same.  Any ideas anyone?  I have another meeting on Monday evening and am quite worried.  Thanks

My camera is on top of my screen.My video is just below that on the screen.My guest's video is below mine.Both videos are wide screen due to webcam doing HD, so can't put them side by side....Problem is, I look at my guest video when I talk which makes me look like I'm looking down at the ground to my guest and not 'at them'.If the guest video was above mine and thus nearer the camera, then it would look like I'm looking at them.How do I get their video above mine (or mine below theirs)?

I started the Zoom meeting, I shared my screen with the layout where the content is behind me. I recorded local to my computer. When I play the video, it shows the content and me side-by-side with myself extremely small (more like fully content and myself barely visible on the side).When I did this in a previous Zoom meeting. It recorded exactly the way I was presented during the meeting. Why/How did the layout change for the recording of the current meeting, and is there a way to fix it? (I have the option for "keeping unconverted recording files for troubleshooting" on)Thank you for any help

Description of the issue:When managing a recurring meeting, I often need to change the date or time for a specific occurrence.Previously, if I edited a specific occurrence and later changed the meeting time for the entire recurring meeting series, the individual occurrence that was already modified remained untouched.However, currently, when I update the time for the entire series, it overwrites the specific occurrence that was edited individually, resetting my custom changes.Question:Could you please clarify if this is a known bug, or is this an intended specification change moving forward?Any insights or workarounds would be greatly appreciated.Thank you.

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is  a disgrace!!!The chat icon being moved from central settings?????The raised hand feature removed from reactions ????What Idiot is in charge of this continued stupidity???What idiot has created a system that does not listen to its customers ???I await a sensible response 

Zoom updated yesterday and now all of my contacts have disappeared. Why? How do I get them back? I need them.

I trimmed a Zoom meeting down to 13 mins, but I thought I was deleting the 13-minute section. Is there a way to get back the full meeting? Please help!!

Hello Support community team; I escalated ticket #TS2221540. But this ticket is only Trouble shooting. From Support agent, my request should ask to this community.Because this is ZVA’s development or make call center by using ZVA’s voice agent. I think the following 5 step's Scenario.(Now Widget menu is Blank) 1. Customer call test help desk#(050-xxxx-xxxx).2.If customer wants to Japanese, Push 1.If customer wants to in English , Push 2.3.Hearing customer situation.4.If need, ZVA's Voice agent ask to customer for catch up detail.5.If ZVA's agent understands, he or she suggests accurate solution.6.If above's suggestion's does not fixed, Voice agent ask to customer name and mobile number.7.Can we receive from step 3 to 6 conversation's story by e-mail?8. Form improvement of speech accuracy, I'd like to manage knowledge base, add too, and Intent function.(But I'm not sure their steps)Would you mind sharing above step by step in detail by April 2nd?(I'm beginner ZVA)I appreciate your dedic

My iPhone calendar used to connect automatically to any meeting I setup on my zoom calendar. Why is this no longer a seamless option. This is extremely frustrating. Why in the world would this be removed? 

so uh i was wondering if the Zoom web can add a dark modeas far as i can see there’s none

This question for my friend she is really beginner and she is a community leader and host and she want to go all of them abandon and as a beginner which website or tutor session you recommended covered the video setting screen controlling and extra and I want to know how to use the breaker room as well

Our room was under construction for about 6 months and just came back online. When it came back on we keep getting the error code in the image. We have a Zoom room connected to a Crestron brain. I saw that error code 5 means a mismatch between the Crestron and Zoom. I changed my Zoom room to mountain time, and the engineer changed the Crestron unit to the correct time, but we're still getting this error.I'm also trying to update the Crestron firmware through Zoom but it's getting stuck and timing out.If the time is correct on the Crestron, could a network switch be getting in the way?Any ideas? Thanks!

Hoping someone can help me out with this.  I started the recording at the beginning of the meeting. We got the standard audio notification that the meeting was being recorded. Then over an hour later the same audio notification came on letting us know the meeting is now being recorded.  There was no notice that the recording stopped.  There was no cohost, only me, and I didn’t stop or pause the recording. There was no internet connection issue.  That hour gap is not recorded. There are two separate recordings, the first 20 minutes and the last 25 minutes.  An hour in between is missing.  What would have caused this issue and how can it be avoided moving forward?  Any assistance with this will be greatly appreciated.  

Hi everyone,I'm experiencing an issue with Zoom Workplace Desktop 7.1.0 (Windows).Before updating, I was able to use Zoom's Live Transcript ("Show Captions" and "View Full Transcript") in both the main meeting room and breakout rooms. Since updating to version 7.1.0, the transcript only works in the main room. As soon as I join a breakout room, the transcript is no longer available, and I can't view or save it.I'm a participant, and this has happened across multiple meetings with different hosts, so it doesn't appear to be specific to a single meeting or account.Has anyone else experienced this issue? Is this a known bug in Zoom Workplace 7.1.0, or has transcript support in breakout rooms been changed intentionally? If there's a workaround, I'd really appreciate hearing about it.Thanks!

Whenever I share my screen in a Zoom meeting, the connection becomes unstable and sometimes disconnects. Has anyone experienced this? What settings or fixes worked for you?

 Hi everyone,I’m experiencing a very unusual and rare issue involving Zoom Chat when it’s embedded as part of our customer support workflow on my energy utility information website lescobil.pk (we help users check and retrieve electric bill records).Issue OverviewWe use Zoom Chat for live assistance during peak traffic hours. Over the last 2 weeks, we’ve occasionally noticed that messages sent by either the visitor or our agent are delayed by 3–7 minutes before appearing on the other side. This only happens mid-conversation, not at the start.Rare Conditions ObservedThis delay:does not occur consistentlyhappens only when 3+ users are chatting simultaneouslytriggers more frequently when users upload screenshots of their billis not tied to network downtime (we monitored latency)does not produce UI errors or “Message Failed” notificationsEnvironment DetailsZoom Chat Web Client embedded through the official methodHost environment: Cloudflare CDN + WordPressBrowser variety: Chrome/Edge

Hi everyone,After a late-May update, I can still see Captions (CC) in Breakout Rooms, but the “Transcript” option is missing inside Breakout Rooms. Therefore, I cannot save the meeting transcripts unless the conversation takes place in the main session.In the main session, the transcript option appears and works. In Breakout Rooms, captions display, but there is no save option in the captions/transcription menu. Version: Zoom Workplace desktop app 7.0.5 (same account and same PC as before)Has anyone else seen this change? Is this a known issue/limitation, or is there a workaround to enable saving captions within Breakout Rooms?If this issue is due to some feature change, I’d like to request a feature enhancement to allow the transcript option in Breakout Rooms.Thanks in advance.

If I have an active chat, but I have minimized zoom or have focus in a different app, and I get a new message, I get a notification of the new message. I can’t respond to ever message as it comes in so I ignore it. When I return to zoom to check my messages or if I click on the notification from another message, that one from the previously “active” chat is marked read. If it’s been a while or if I was away from my computer when that notification comes, I may forget that message came in. I’m not a fan. I did have a recent update and this seems like a newer feature. 

Okay… so forget the title of this topic!  With a little more experience, I’ve determined that Toggle Headings is indeed “a thing” in Zoom Canvas… it just works a bit differently.The issue is really just in my head:  I’ve been fooled by Notion into thinking that having the ability to create a Toggle Heading is a good thing.  But the reality in Zoom Canvas is much, much better: Every Heading is a toggle heading!  You don’t create a Toggle Heading specifically when you want one.  I’ll say it again: Every Heading is a toggle heading!Simply create headings at the appropriate levels.  A Heading Level 1 in Canvas will show the triangle when you hove over it:See the “Click to collapse”.  Clicking on that at the Heading 1 level give you this:Now if I click it again to expand, and then click the next Heading 2 item, I get this:Only the first Heading 2 Subtopic is collapsed and the remaining/succeeding ones are left expanded.If I click the first one to expand it, and then hold down Control when I