Contacts disappeared after update | Community
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Newcomer
June 28, 2023
Question

Contacts disappeared after update

  • June 28, 2023
  • 5 replies
  • 291 views

Zoom updated yesterday and now all of my contacts have disappeared.

 

Why? How do I get them back? I need them.

5 replies

Newcomer
July 17, 2023

Mine too. Can I use the old version? It was much better.

Newcomer
November 2, 2023

Did you receive any solution to this problem?

Regards

Paul

Newcomer
April 24, 2024

Is there any solution to this problem? We have encountered this as well but googling gives no luck.

We've found a walk-around to "Invite a Zoom User to Connect" as a temporary solution.

New Member
July 3, 2026

Same issue after 7.0.5→ 7.1.0 update. contacts are still there but not visible on contact tab

New Member
July 18, 2026

Same issue after update from 6x to 7x. Contacts list is empty. When I try to add the old contacts, Zoom App says they are already a contact but does not show them. Recommended steps do not help: Log out and log back in, close the app and restart. Nothing works. Is there a way to look at my contacts list online? I can’t find it. This is sooooo bad.