Transcript menu/option missing in Breakout Rooms (Zoom Workplace 7.0.5) | Community
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Explorer
June 8, 2026
Question

Transcript menu/option missing in Breakout Rooms (Zoom Workplace 7.0.5)

  • June 8, 2026
  • 5 replies
  • 190 views

Hi everyone,
After a late-May update, I can still see Captions (CC) in Breakout Rooms, but the “Transcript” option is missing inside Breakout Rooms. Therefore, I cannot save the meeting transcripts unless the conversation takes place in the main session.

  • In the main session, the transcript option appears and works.
  • In Breakout Rooms, captions display, but there is no save option in the captions/transcription menu.
  • Version: Zoom Workplace desktop app 7.0.5 (same account and same PC as before)

Has anyone else seen this change? Is this a known issue/limitation, or is there a workaround to enable saving captions within Breakout Rooms?

If this issue is due to some feature change, I’d like to request a feature enhancement to allow the transcript option in Breakout Rooms.

Thanks in advance.

5 replies

Annie warner
Participant
Participant
June 8, 2026

I’ve noticed the same behavior in recent Zoom Workplace versions. It appears that while closed captions continue to work in Breakout Rooms, the option to view or save live transcripts is no longer available within those rooms.

As far as I know, this is currently a limitation of Zoom’s transcription feature rather than a setting issue on your account or device. Meeting hosts can still access transcripts from the main session, but transcript saving from individual Breakout Rooms is not supported.

A possible workaround is to bring participants back to the main room when transcript capture is required, or use local note-taking/recording methods if permitted by your organization’s policies.

It would be great if Zoom could clarify whether this was an intentional change and consider adding transcript saving for Breakout Rooms in a future update. I’d support that feature request as well.

Newcomer
June 12, 2026

I’m seeing the same behavior on Zoom Workplace 7.0.5.

 

Before updating, I was able to save transcripts from Breakout Rooms without any issues. Now, captions still appear, but the transcript/save option is no longer available inside Breakout Rooms. The feature still works as expected in the main session.

 

We rely heavily on Breakout Rooms for customer meetings and workshops, so this has had a noticeable impact on our workflow.

 

It would be great to hear whether this is an intentional change or a bug introduced in a recent update.

Newcomer
June 27, 2026

Yes  -- this is a substantial downgrade. We have many important meetings that happen in breakout rooms with action items. Closed captions is fine, but they are not a replacement for a running/ savable transcript. 

New Member
July 1, 2026

Any updates on this?

Community Manager
July 1, 2026

Hello, community members!

Thank you all for reporting this and for your patience. We apologize for the inconvenience this issue has caused. The product team is aware of the issue, and an internal ticket has already been filed for investigation. Based on the latest update, a fix is expected to be released in approximately 2.5 weeks.

We appreciate your understanding and will share any further updates as they become available.

M.N.Author
Explorer
July 2, 2026

Thank you for your information!  I’m glad to know that the issue is planned to be fixed.  I’ll be looking forward for the release.