Live Transcript only works in the main room, not in breakout rooms (Zoom Workplace 7.1.0)

Looks like this was flagged in the community upon the release of 7.0.5:

Looking at 7.0.5’s release notes, it does look like there was a fair amount of work done on Transcriptions. I wonder if this new ‘feature’ was by design or is something that Zoom’s not aware of. Have you spoken with Zoom support directly yet?
 

Hi! This appears to be a known bug or a session synchronization issue introduced in the recent Zoom Workplace 7.1.0 update, where the media routing pipeline fails to transfer the transcription token from the main room to the breakout room endpoints.

Temporary Workarounds to Try:

1. Leave and Re-enter: Once inside the breakout room, leave the room back to the main room, and then join the breakout room again. This sometimes forces the client to re-initialize the audio transcription stream.

2. Web Browser Fallback: Try joining the meeting via the Zoom Web Client (browser) instead of the desktop app, as the web architecture handles session token switching differently.

3. Downgrade Client: If captions are critical for your workflow, you might want to downgrade to version 7.0.x until Zoom pushes a hotfix patch for 7.1.0.

Hopefully, their engineering team resolves this tracking anomaly in the next minor patch

I’ve run into the same behavior after updating. It seems like the transcript feature isn’t carrying over into breakout rooms anymore, even though it used to work.

A couple of things you could try:

• Make sure you're signed in and that the meeting has live transcription enabled.

• Test the same meeting from the Zoom web app or, if possible, an older desktop client to see if the issue is specific to version 7.1.0.

• Check if there's a newer Zoom update available, as they sometimes release quick fixes for bugs introduced in recent versions.

Since you've already confirmed it happens across different meetings and hosts, it does sound more like a client-side issue than a meeting setting. If others are seeing the same thing, it's likely a regression in 7.1.0. I'd also recommend reporting it to Zoom Support so they're aware of the problem.