Can I still access a a transcript if I didn't enable the transcript setting

[kate222]

Hello,

I interviewed a client on Zoom 3 days ago and activated AI Companion.  I didn't record the meeting.  When I went to my account to access the transcript I realised that I hadn't clicked the button which enables access to transcripts.

Is it still possible to access the transcript of this meeting?  I wanted to use the interview as a case study so am very disappointed I don't have a recording or a transcript.

Thank you.

Kate

[iambobsat]

Hi Kate, 

I hope you are well. 

When you say "transcript", are you referring to "Meeting Summary"? 

Unfortunately, if the AI Companion was active but the meeting summary was not enabled before the meeting, it is not possible to retroactively generate or access the summary. The meeting summary feature must be activated in advance for the AI Companion to capture and save the summary.

Here’s what you can do moving forward: Enable the meeting summary to start during meetings automatically. Do not forget to hit "save".  You can opt to enable/disable anytime. 

[kate222]

Thank you very much for getting back to me.

I have the meeting summary, but I would like access to the whole transcript. I have now enabled access to meeting transcripts , but am wondering if it is possible to access the full transcript of a meeting that occurred prior to enabling this feature.

Kate

[kate222]

Thank you very much for getting back to me.

I have the meeting summary but I would like the whole transcript.  I have now enabled access to meeting transcripts but was wondering if it is possible to access the full transcript of a meeting that occurred prior to enabling this feature."