Zoom Webinars
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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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What are Zoom Webinars?

Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!

Recent Activity

webinar setting

I am trying to broadcast a webinar or meeting to a facebook group Live session - so we can have both screen share and my picture.. They have disabled third party app integrations but still take RTMP connection which I set up. I tried through the live... Show more

I am trying to broadcast a webinar or meeting to a facebook group Live session - so we can have both screen share and my picture..  They have disabled third party app integrations but still take RTMP connection which I set up.  I tried through the livestreaming app and also set up the RTMP on a scheduled webinar. 

 

 I am getting this error both ways, any advice?  I have already restarted and reset the connections several times - error failed to connect to zoom services.  Please refresh the app. Logging out of all streaming platforms and adding these again may solve the problem. If the error persists, contact support.


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Newcomer
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Adding Alternative Host to the webinar

I have tried to add an alternative host to the upcoming webinar, but I couldn't able to add it shows error like "Unable to assign this user as an alternative host at this time"

By
Newcomer
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Support for Events/Webinars

Good Day, I hope this message finds you enjoying your week. Although, I am using a basic zoom account, a friend has either a zoom pro or business account. They are hosting a gathering in person and on-line. I need to understand the features of what a... Show more

Good Day, 

 

I hope this message finds you enjoying your week. 

 

Although, I am using a basic zoom account, a friend has either a zoom pro or business account. They are hosting a gathering in person and on-line. I need to understand the features of what a zoom pro or business account can do as well as what technology they will need, so I can assist with the set up. I tried speaking with someone in sales support and they essentially said because I have a basic account they could not provide me with any assistance or transfer me to technical support.

 

Could someone kindly advise what I would need to do to set up a gathering for both in-person and online (max 150-200 people) ? I am only using an phone camera with a tripod and will only be showing the speakers at the event. For privacy purposes, I would like to be able to block the attendees ability to record the event, and have the attendees online have their speaker volume blocked during the event. 

 

Any support and advice is sincerely appreciated. 

 

Thank you


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Resolved! Zoom recorded webinar thumbnail

I recently did a webinar and recorded it through zoom. I then downloaded the MP4 file and uploaded it to my website. When the file was uploaded it is showing a thumbnail in the middle of the presentation. I cannot figure out how to get the thumbnail ... Show more

I recently did a webinar and recorded it through zoom. I then downloaded the MP4 file and uploaded it to my website.

 

When the file was uploaded it is showing a thumbnail in the middle of the presentation. I cannot figure out how to get the thumbnail to represent the first slide in the presentation.

 

In chatting with zoom support, they told me that it is not possible and that zoom selects a random slide from your presentation to display as the thumbnail. I have a hard time believing this is true.

 

Thanks for any advice anyone can provide.


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By
Explorer
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I cannot edit a webinar to add another Co-Host

I am trying to add someone to a Zoom Webinar as a co-host. The webinar has already been set up and participants are signed up so I am editing the event. I cannot figure out why it won't allow me to add another co-host. Do they need to be added onto m... Show more

I am trying to add someone to a Zoom Webinar as a co-host. The webinar has already been set up and participants are signed up so I am editing the event. I cannot figure out why it won't allow me to add another co-host. Do they need to be added onto my account in some way? I would appreciate any sort of insights!


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Live Stream in a FB Group

Why did they disable live stream to a FB group?    Super frustrating, since we have been using this feature, paying for it for over 3 years!!

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Newcomer
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Streaming webinar to Facebook Live

I am unable to get my zoom webinar to stream to my Facebook business page. I am only offered my personal page as an option. I was able to do it without a problem last year but it no longer works. To forestall already tried suggestions:1) I am an admi... Show more

I am unable to get my zoom webinar to stream to my Facebook business page. I am only offered my personal page as an option. I was able to do it without a problem last year but it no longer works.

 

To forestall already tried suggestions:

1) I am an administrator on the page so have level permission.

2) I have followed all of the steps in this guide: https://support.zoom.us/hc/en-us/articles/115000350406-Facebook-livestreaming-meetings-or-webinars

3) I have cleared the cache and cookies for both zoom and FB.

4) I have a Pro account

5) It has worked previously.

 

I am attempting the custom streaming workaround suggested here: https://support.zoom.us/hc/en-us/articles/115001777826#h_c5c43bde-b0bb-458c-96ca-8c2664b7868b

 

But to be honest, I cannot figure out what to put in the boxes in the attached photo.

 

If you know how to fix the original issue or complete the workaround. I would appreciate it.

Screen Shot 2022-03-02 at 3.15.02 PM.png


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By
Newcomer
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Zoom Event Emails

Almost everytime I try to edit a Zoom Event email, I get an error. Either a "Scheduling Error" or some other error. To fix this I have to "Reset" the email, but sometimes that doesnt even work.. I have a lot of email experience, but I've never seen a... Show more

Almost everytime I try to edit a Zoom Event email, I get an error. Either a "Scheduling Error" or some other error. To fix this I have to "Reset" the email, but sometimes that doesnt even work.. I have a lot of email experience, but I've never seen an editor more buggy/finicky. Pulling my hair out. I can't be alone.


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CSV upload says "existing registrant ignored" - but not in list

A webinar shows 21 registrants. I upload a 22nd from a CSV, but receive an "existing registrant ignored" message. Yet when I check all 3 pages of registrants, they do not appear anywhere on the list and the count remains 21. Has anyone else experienc... Show more

A webinar shows 21 registrants. I upload a 22nd from a CSV, but receive an "existing registrant ignored" message. Yet when I check all 3 pages of registrants, they do not appear anywhere on the list and the count remains 21. Has anyone else experienced this? Are they actually registered even though they do not appear on the list?

 

When I upload a CSV of all 22 registrants to a new webinar, all 22 appear. So it is not that this user is banned by Zoom or the like.


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By
Newcomer
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Resolved! What happens if more than 1000 people register for your Zoom Webinar?

Hello, We use the Webinar 1000 people package, with the webinars regularly attracting approx 600-700 live viewers. What would happen if more than 1000 people tried to register for a Webinar? Would Zoom allow them to even register? And, if so, would p... Show more

Hello,

 

We use the Webinar 1000 people package, with the webinars regularly attracting approx 600-700 live viewers. What would happen if more than 1000 people tried to register for a Webinar? Would Zoom allow them to even register? And, if so, would people then be allowed to log onto the webinar on a first-come-first-served basis with the rest unallowed to watch?

Essentially, we are trying to gauge when we should increase our webinar package but are unsure how many people are registering for the webinars, versus actually attending.

Many thanks!


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