Hello, I'm new in webinars admin. I did a practice with my client and agency today and we were connected with 5 computers. All of them viewed panelist desktop sharing very well, but only three viewed panelist camera and sharing video good (two via LAN and one via WiFi), two of the viewed very poor. We checked the band speed of those with problems and they were good (speed test showed 600 Mbps, both via WiFi). The only common part of the two that had problem with video quality is that they have quite old computers, but what I don't understand is why they viewed desktop sharing of the panelist good and webcam/video sharing poor.

Can you help me to understand why someone had problems and someone not, considering that is not a band speed problem?

Thanks a lot!

I created a Zoom meeting with required questions that have to be answered by attendees when registering for the event.  I also created the same event in Eventbrite.  After connecting to Zoom from Eventbrite and specifying the meeting I want to attach to, an error message is displayed by Eventbrite  directing me to disable the required questions before the connection can be established.

Disabling the required questions is non-negotiable since the a larger number of attendees will be registering using the Zoom registration link,  and we need to capture the lead information.  The Eventbrite "event" is configured with a maximum of only  25 tickets.

Question:  Is there a workaround to this issue to allow Eventbrite registrants to be automatically registered in Zoom through the integration?

Additional Info: 

I attempted to use Zapier but in setting up the Zap,  Zapier is requiring me to insert attendee biographical information. However that information won't be available until an attendee registers in Eventbrite.   I have a screenshot of the Eventbrite error if that would help.  Not sure how to upload it to this post.

Here is the exact error message;

"This meeting/webinar has required parameters included, it could affect the synchronization of your attendees.  You can disable these parameters by clicking on " Disable Required Questions link"

If the link is not clicked, then the only option on that page is "Back"

Help please.  My Event is this Friday - May 31, 2024 at 7:00 p.m.  Time is running out.

Hello! I used the Production Studio for the first time today for a webinar -- mostly to incorporate a branded wallpaper and better layout for a shared screen and speaker video. It looked really good for me in the Production Studio preview and live screens, but the whole screen (wallpaper, slides, speaker video and name tag) looked distractedly blurry for a co-worker who jumped in the webinar as an attendee. Same deal for the Production Studio version of the recording, which apparently only had a 640x360 frame width/height.

Has anyone else experienced anything similar or have an idea why the recording and attendee view turned out so blurry? I thought maybe it could have something to do with the resolution of the wallpaper but was coming up empty on any other theories. Thanks in advance for any help or insights!