Hi there! I have alternate hosts set up for my multi-session Zoom event. We are doing some testing at the moment ahead of our event on 18 June. An alternate host should be able to start the backstage of an event, however that option is not showing for our alternate hosts. It is important that multiple people have the ability to start a session. How do I ensure that is possible? Is there a certain time frame when they can start it? Thanks for your help!

We are hosting an event for the general public that is paid.  However, there is one group of people who we want to provide free access to the event and the recordings of it for the next year as a part of a package they have been sold.  Is there a way for us to create a code that only they use which gives them free access? Or a link we can create which would allow them to attend live, as well as to see the recordings later? 

Hello, I'm new in webinars admin. I did a practice with my client and agency today and we were connected with 5 computers. All of them viewed panelist desktop sharing very well, but only three viewed panelist camera and sharing video good (two via LAN and one via WiFi), two of the viewed very poor. We checked the band speed of those with problems and they were good (speed test showed 600 Mbps, both via WiFi). The only common part of the two that had problem with video quality is that they have quite old computers, but what I don't understand is why they viewed desktop sharing of the panelist good and webcam/video sharing poor.

Can you help me to understand why someone had problems and someone not, considering that is not a band speed problem?

Thanks a lot!

I created a Zoom meeting with required questions that have to be answered by attendees when registering for the event.  I also created the same event in Eventbrite.  After connecting to Zoom from Eventbrite and specifying the meeting I want to attach to, an error message is displayed by Eventbrite  directing me to disable the required questions before the connection can be established.

Disabling the required questions is non-negotiable since the a larger number of attendees will be registering using the Zoom registration link,  and we need to capture the lead information.  The Eventbrite "event" is configured with a maximum of only  25 tickets.

Question:  Is there a workaround to this issue to allow Eventbrite registrants to be automatically registered in Zoom through the integration?

Additional Info: 

I attempted to use Zapier but in setting up the Zap,  Zapier is requiring me to insert attendee biographical information. However that information won't be available until an attendee registers in Eventbrite.   I have a screenshot of the Eventbrite error if that would help.  Not sure how to upload it to this post.

Here is the exact error message;

"This meeting/webinar has required parameters included, it could affect the synchronization of your attendees.  You can disable these parameters by clicking on " Disable Required Questions link"

If the link is not clicked, then the only option on that page is "Back"

Help please.  My Event is this Friday - May 31, 2024 at 7:00 p.m.  Time is running out.