it's generally a good practice to restart your Mac after deleting system files, such as "apple.com.Zoom.phlist" or "apple.com.Facetime.phlist," especially if you're experiencing issues like a black screen during Zoom or FaceTime calls. Restarting your Mac allows the system to reset and apply any changes made, which can help ensure that the changes take effect properly. After restarting, check if the problem persists and if the camera behaves as expected in Zoom and FaceTime. I don't have time signout FaceTime on Tuesday I have class attendance. It still black screen,but sometimes it video camera show up since power off/shutdown.

HI, I upgraded to Webinar so I could collect payment upon registration. I see the Paypal receipts for who signed up, but my webinar is not showing up on my profile. I see it as a meeting, but that is different than a webinar. What am I missing? Also, the meeting setup does not show the people who paid via PayPal. HELP!

I had an event on 30th May which i had two external attendees hosting the session as our experts.  I have checked everything and all appears to be correct.

As they couldn't join and the audience was in excess of 1000, the event was cancelled, can you tell me why they were unable to join as a panellist and were held waiting as an attendee only.

I need to reschedule and can't have the repeat issue! 

Thanks 

When we have people register for webinars, they get an email confirmation and reminder emails with a link to the webinar. Is that a link specific to them and their registration? Does the reporting change if they use a generic Webinar link rather than their "personal" webinar link? 

We want the most accurate reporting based on each person who joins, including if they're not logged into Zoom, and we don't want them to have to enter their information again if they've already registered. 

Sometimes we send out the generic webinar link in a reminder email but I'm trying to figure out if that's messing up the reporting or defeating the purpose of registration.