I am hosting a webinar on zoom where my PowerPoint presentation is shared as background so that the presenter can be seen for a more interactive session. The spotlight remote will not forward the slides.  The pointer and the spotlight/highlighter do work. Does anyone know how to fix this? The spotlight remote works fine outside of zoom.

hey guys

Recently I hosted an event, each session recorded with respective lenguages English, Spanish and Sign Language. I can see each record with each language in my account, but in the event lobby i can't see the sign leaguage, don't appear box where it should be the sign leguage camera or something similar

I don't know if i need active something else or it's zoom problem

Zoom community - help!

We need to record a webinar that has multiple panellists speaking one at a time then all together as part of a larger Q&A session.

In addition to this - we need to have a sign language interpreter on screen and present for each and every panellist as they speak.

And THEN - we need to have the sign language interpreter stay on screen as we record the session.

I can do each of these steps individually - but not all together.

Please help.

How do I record the webinar, keep the interpreter on screen AND recorded the whole time AND have multiple panellists who will be contributing a various, different times?

Heeellpppp!!!!

This weekend during an event when we went to split screen speaker.  The 'end-use' viewers all got a large ppt presentation and a tiny speaker view.  There was a little pop-up that gave instructions about customizing your own screen by dragging the adjustment bar in the beginning, yet the pop-up was only there for seconds? Many did not see it or even have time to read it.

It ended up being a big problem because no one could see the speaker and didn't know that they could or even how to drag the adjustment bar.  They were very upset and We didn't understand what was happening to them until finally, someone sent a photo of what they were seeing.

Is there a way to set a timer for the 'pop-up instructions' to be on the screen for a longer time?
Is there anything that we could have done in our settings that would have made their split screen truly split in half?

Thank you so much!

Drew

I'm using Zoom on an Enterprise account.

Everyone in my team has Zoom webinar and they all create and run webinars. The account owner (who isn't me) set up my team as a group. I am the manager of the group and a group admin on it.

Now I want to: 
1. Be able to see the webinars (upcoming and past) created by everyone in the group. 

2. Be able to run reports (registration, attendee, etc) on webinars created by everyone in the group.

3. Give some people in the group the permissions described in 1 and 2.

I've read https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064983 Can I do 1, 2, and 3 by following those instructions or do I need to do something else? 

We are trying to re-enable the Attendee Count feature to allow attendees to see how many users are viewing a webinar, after previously disabling it. However, it now defaults to the disabled setting, and we are unable to re-enable it.

In a Zoom Webinar Practice Session, I have been following these steps:

1. Click "Participants."
2. At the top of the Participants panel, click the "Panelists" tab, then click "More."
3. Under "Allow attendees," select "View Participant Count."

Today, I tested it again in a "live" webinar, and it still defaulted back to the disabled setting. When I selected it, there was no change in the attendees' view. Upon exiting and rejoining the webinar, the setting was unselected again.

Are we unable to enable the Attendee Count view after it has been previously disabled? How can I make it default to show the Attendee Count in all future webinars?

Trying to verify our domain in zoom. Running into this error message: Domain verification failed "Your domain verification failed because of a misconfigured CName record. You can try verifying again or use another verification method." 

I have worked with the instructions from zooms article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057580

And followed the support of this zoom article: https://community.zoom.com/t5/Zoom-Events-and-Webinars/Branding-Domain-Verification-Parameters/m-p/185649#M11753

Still having no luck getting the the domain verified. Thank you to anyone that spends the time to assist on this issue.