Zoom Webinars
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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

What are Zoom Webinars?

Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!

Recent Activity

Is there a way to get phone numbers when people register for a webinar

Hi, we'd really like to be able to send follow up messages via SMS to the people who attend our webinar. Does anyone know if there is a way to do that? Thanks in advance for your help. Helen

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Issue with Configuring Waiting Room in Zoom Webinar

I am experiencing an issue with configuring the waiting room for a webinar in Zoom. The Zoom web portal is requesting an update to Zoom Client version 6.0.0 or higher to manage this setting, even though I already have the latest version of the deskto... Show more

I am experiencing an issue with configuring the waiting room for a webinar in Zoom. The Zoom web portal is requesting an update to Zoom Client version 6.0.0 or higher to manage this setting, even though I already have the latest version of the desktop Zoom application installed.

As a result, I am unable to set up the webinar so that participants can bypass the waiting room.


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Resolved! How to know whether my company needs Zoom Events, Zoom Sessions, or Zoom Webinars

My company hosts webinars 1-2 times a month and sometimes we co-host with other partners/companies. There are never more than 500 registrants/attendees however we'd like the features to brand our meetings, and offer after-meeting messaging with custo... Show more

My company hosts webinars 1-2 times a month and sometimes we co-host with other partners/companies. There are never more than 500 registrants/attendees however we'd like the features to brand our meetings, and offer after-meeting messaging with customized URLs.

 

We currently have Zoom Enterprise with Zoom Webinars but I do not believe we can properly brand our webinars with these plans. Could someone please suggest whether Zoom Events is the best route and if it encompasses all features of Zoom Webinar & Zoom Sessions? TIA.


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Error message creating webinar

When we want to create a webinar, we receive a warning. The warning is as follows: code":200,"message":"Webinar plan is missing. You must subscribe to the webinar plan and enable webinars for this user in order to perform this action

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Closed Captions in Recorded Webinar

Does anyone know how to ensure a webinar has the subtitles encoded into the final .mp4?

 

Thank you in advance for any instructions on how to do this in my recordings.

MeyerFdn

 

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Integrating Zoom with Our Website for Virtual Events

Hi everyone,I’m looking for some advice on integrating Zoom with our website for hosting virtual events. We want our visitors to be able to register and join Zoom meetings directly from our website. Are there any best practices or tools that you reco... Show more

Hi everyone,

I’m looking for some advice on integrating Zoom with our website for hosting virtual events. We want our visitors to be able to register and join Zoom meetings directly from our website. Are there any best practices or tools that you recommend for this? Any links to guides or examples on other websites would be really helpful!

Thanks in advance!


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Zoom Webinar License Expiring but have Scheduled Webinar next month

Hi all, I purchased the one-month license to set up my registrations for a scheduled webinar on 19 September. My Zoom Webinar license is expiring on 11 August. Can I only renew my license closer to the webinar date to regain access to the registratio... Show more

Hi all, I purchased the one-month license to set up my registrations for a scheduled webinar on 19 September. My Zoom Webinar license is expiring on 11 August. Can I only renew my license closer to the webinar date to regain access to the registrations and start the webinar? I don't want to renew now and pay for another 2 more months because the expiry date is only a few days before the webinar date. Please advise. 


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Auto Export Attendee List

Is there a way to automate the sending of the attendee list after a webinar? 

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Why my colleague can't see the webinar I created ?

Hi, I looked online and even talked to the usuless chatbot on the platform and couldn't find an answer. I created a webinar for a colleague but he can't see it, why ? We're part of the same organisation, he should be able to see it no ? What am i doi... Show more

Hi, 

 

I looked online and even talked to the usuless chatbot on the platform and couldn't find an answer. 

 

I created a webinar for a colleague but he can't see it, why ? 

 

We're part of the same organisation, he should be able to see it no ? 

 

What am i doing wrong ? Thanks, 


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Downloading Zoom Webinar Recordings

If I share out the link to a webinar cloud recording, the client is able to see the video and transcript and can toggle on and off the closed captioning. If I download a webinar recording, there's a file for the recording, transcript, chat, etc. If I... Show more

If I share out the link to a webinar cloud recording, the client is able to see the video and transcript and can toggle on and off the closed captioning.  If I download a webinar recording, there's a file for the recording, transcript,  chat, etc. If I share out the recording after downloading, is there a way for them to be able to see the transcript as they watch the recording like they do when it's shared out from Zoom or is it really just watching the video and opening the transcript separately since they are separate files?  


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