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I have tried 8-10 times to record a video and not have my picture show up in the upper right hand corner. I click hide speaker but it keep appearing on the play back. What am I doing wrong? Kathy
I hosted a webinar on Monday of this week for over 600 people. Two former FDA directors so high profile. ALL of my panelists outside of my organization could NOT log in with the panelist link I sent to them multiple of times. I had to log them in using an alias email associated with their company/gov/edu zoom accounts. What is that? Most did not even know what that is? I don't understand how that could have happened? IF on the the backend I put in an email address why would zoom not let them into the mtg. I have two more webinars in the next two weeks. Please help.
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We hosted a dress rehearsal for some webinars we are hosting through Zoom. We are hosting the webinar in a multi-cam studio, our subjects have lapel mics, and all the video and audio feeds are being fed through a Blackmagic Atem Switcher. The video and audio is being sent through to a Mac Studio, which receives it as a camera input. This is coming through to Zoom. Monitoring the audio that is being received in the studio control room, everything sounds great. The audio being received on the attendee devices however, is very muffled and barely distinguishable. We have tried through different devices - mobiles using the app and laptops as well. I just wanted to check to see if there's some basic setting that might need changing or something? I have the background noise suppression set to low, and when I change it to anything else it creates a high pitch ringing/feedback noise. There is a small chance something is affecting the audio before it goes through to Zoom, but I find that unlikely. All help is appreciated - There's just under two weeks until the first webinar session.
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We had an issue last week where 3 of our attendees clicked on their personalised link they received in their email upon registering for the session and were taken through as Panelists with their video on? Has anyone experienced any issues with this? The Webinar was set up from a template that we've used MANY times and never had any issues with and then for some reason, 3 different people popped up on camera as Admin with their video on instead of as an Attendee with no video capability? Funnily enough is that the Admin setting was also set to have Video turned off upon joining and only Panelists can have their video's on?
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we open the public zoom but would want to hide all participant list to protect attended privacy.
look for solution pls
How to hide participant list so can protect the privacy attended list?
Hi. Can someone confirm that if you have a live stream set up with a custom RTMP and you reach webinar capacity, it will NOT redirect users to the livestream link, even if you have that option enabled? But it will if you use one of the other services (Facebook, YouTube, etc..). This is in reference to the "Remind users to watch the live stream (doesn't apply to custom RTMP)" option. And maybe why that's the case? Thanks
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I want to run webinars from 90 minutes to 6 hours on Zoom using Keynote. Is this possible? If so, what's the cheapest plan to do it?
Hi, I am currently experiencing what seems like a permissions design or technical issue with a Zoom Event. I have a few sponsors and exhibitors and each of them is permitted access to attend all the sessions. In both webinar and meeting sessions for our multi-session event, whenever these accounts join they are AUTOMATICALLY made a co-host, which creates an administrative burden to the actual meeting host to then have to remove them from that role, PLUS lots of confusion for our sponsor/exhibitor contacts who simply want to attend educational sessions NOT co-host them. Zoom chat support has left me hanging on this and I'm wondering, is this a tech issue for our event, or simply an error in design of the Zoom events program?? If you've had a similar issue and found a solution I would love to know! The settings are hard to navigate but as far as I've checked only a couple of sponsors have speaker roles on a COUPLE of sessions. 🙈
Reading through permissions how-to's it seems that exhibitors should only be able to host their OWN sessions in the expo booth or ones that we have assigned them to specifically, but this is not what we are finding in practice.
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Hi there, Here's the situation I find myself in with Zoom Webinar. In the Email Settings of the Webinar, I configured the Follow-up Email to Attendees/Absentees settings to say "Send 6 days after the scheduled end date" after the webinar had concluded. The 6 days option would have landed it on the day I configured it, meaning the follow up email was meant to go out that day. I've been notified that the follow up email has not gone out to registrants. I tried looking on Zoom Support and found these instructions below. However, whenever I log into Zoom Events per the instructions, it says I have no previous events at all. As a side note: I purchased the one-month Zoom Webinar add-on, as opposed to a monthly subscription. I'm unsure if this has anything to do with my current situation. I tried to find the solution on Zoom Support. These are the instructions I found: https://support.zoom.us/hc/en-us/articles/4403108424973-Sending-an-event-wide-message-in-Zoom-Events Specifically these instructions: To send an event-wide message to all registrants after an event has ended: Can you help me understand the following:
Note: This option will not appear in the menu again after you send an event-wide message to all registrants after the event has ended.
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