I created a webinar and sent out the invitation link, but people are reporting they are receiving an error message that states "this webinar is for authorized registrants only".  I went into my settings and made sure in the registration settings that it was set to automatically approve registrations, and it was.  Any idea what this means and how I can allow people to register?

Hello, 

I followed the instructions to require registrations with name and email address to attend my webinar. 

I am having two problems.

1. Cannot find list of registrants anywhere

-I have had at least 8 people say they have signed up. 

2. Some people have said they did not even need to leave a name and email address when that's what I selected as a requirement.  When I use the link, I have to add my name and email to be registered. BUT I do not see myself as counted in the registration. 

What is going on here.  There is the link to my zoom account. Let me know what else would be beneficial to add. 

https://us06web.zoom.us/webinar/register/WN_G6fPtTzZRFavLYyPfg9mPw

I have a team that runs regularly scheduled webinars for our department. We have one license in one name. We cannot get permission to pay for multiple licenses for the team to use. We have a new teammate that will begin setting webinars up for us and handling all of the admin for it. It's frustrating that they cannot set things up without being the webinar licensed person. We should all be able to see the webinars we have scheduled. 

Anyway, what happens when we name her the webinar owner/licensed account person? Will the already scheduled webinars stay in place and she will "own" them? She's already listed as the alternative host. I just want to be sure we won't lose any of our stuff that's already scheduled. What about recordings? Will those remain available for the current webinar "owner"? Any tips and advice are greatly appreciated!

Hello, I hosted a webinar yesterday. In the morning I checked the link. What I did not realize by doing this is it would create a recording for the meeting. Therefore the meeting in the afternoon whilst it recorded, I cannot find the file. It is saying convert in the recording file - but the zoom file has the two recordings from the morning. The recording is due to be distributed and I don't know how to retrieve it. It was recorded locally. Any help you can give would be really appreciated!!

I have my own 500-seat webinar license - but I need a certain upcoming event on October 4 to use our company's 1,000-seat license (email hidden). How do I make sure that my event is pointing there AND how will I be able to log into that at the event time?  We make our events in CVENT which integrates with zoom.

When sharing music on advance sound audio share/ computer sound share, the music is too quiet on my end, even volume is up on my computer and the source music shared from. How can that be remedied?

We have dance parties over zoom and I need the music on my end also to be heard loud enough. Other participants have enough volume to adjust to their own preferences. 

@members
Help with that would be highly appreciated.

Thank you

I am using Zoom Events and I am using ZoomISO to show some of the panelists to our live in-room audience. I am able to use ZoomISO to enter the event and session and show my webcam and audio, that isnt a problem at all. But, we cannot seem to get ZoomISO to allow us to send panelists as outputs. I keep getting an error in ZoomISO saying “Failed to request record/stream permission with error 9 (remember you cannot request permission in a breakout room)” . Do any of you have experience with this? I have a feeling I just need to make some adjustments to the settings in Zoom Events to make this work. I usually set ZoomISO to work with Streaming so I can record without an issue. I have it set to stream for the lobby, but in order to enable streaming in the sessions, I would need a streaming Key and code. The other option is to tell ZoomISO work with recording, but I cannot seem to find the area to allow hosts and panelists the option to record. Any help would be greatly appreciated.