Error Message when Registering for Webinar

[SrothIARF75]

I created a webinar and sent out the invitation link, but people are reporting they are receiving an error message that states "this webinar is for authorized registrants only".  I went into my settings and made sure in the registration settings that it was set to automatically approve registrations, and it was.  Any idea what this means and how I can allow people to register?

[Tash_Balaguer]

@SrothIARF75 - I found this community post similar to your concern. You might want it check it as it resolves the issue of our customer. If issue persists please raise a Support Ticket to our Technical Support Team.