Please help! I just completed a 4 hour Webinar and only the audio was recorded on in my Cloud. I have checked my settings, nothing has changed from previous webinars where I was able to get audio & video. 

Would love to know 1. What went wrong? 2. Is there a way that I can get the video? 3. How do I prevent this from happening again? 

Hi there,

I have a series of 7 recurring webinars, however they aren't every week so I deleted the occurrences I didn't need. 

Now, I am trying to set one of the webinars from December 19th to 12th, but it's giving an error that the date/time conflicts with an existing occurrence. 

I looked in recently deleted webinars and there is nothing there, since it's been longer than 7 days.

Is there any way to fix this?

Bonjour, j'enregistre mon webinaire zoom avec partage d'écran. La vue des participants est la même que celle de l'hôte. Je fais différents paramètres, tantot vue standard pour voir le panéliste en plein écran et tantot tous les panélistes en cote à cote de la slide qui est présentée. Quand je télécharge mon enregistrement, on ne voit que le partage d'écran. J'ai besoin de récupérer mon enregistrement avec la vue en plein écran sur le panéliste qui parle. J'ai besoin d'aide svp 

I have created a webinar and included a practice session option in it. The host started the webinar for 5 mins and then after the actual webinar, participants joined the webinar. After using the Get Participants list of webinar API I am getting both the time of the host i.e. the practice session time and the real webinar time in just one object, can someone please help me segregate them?

I know you can import a register list into a new webinar, but I don't seen to have that option when I create a new recurrent webinar. Is there a way I can add a list of previous registered attendees into a new recurrent webinar series. Can they be added any other way?