I shared embedded Powerpoint video/audio in a webinar. I could hear the audio in my headphones but the audience could not hear the audio. I tested the audio in the practice session and all panelists and presenters were able to hear the audio. We started the webinar and played the video and the presenters, panelists and audience could not hear the audio. I (host) could hear the audio in my headphones. Is there a setting that is wrong? I have done this before and it has worked.

I use Zoom Webinar for virtual panel discussions and presentations. We have English and Spanish-speaking attendees, so the webinar must be recorded in English and Spanish, along with corresponding English and Spanish presentation slides, which are shared successfully during the webinars. However, we have been confronted with a recording issue: The presentation that was recorded for both the English and Spanish recordings (“Shared screen with speaker view”) was the wrong screen for both. Which screen gets recorded in a zoom webinar recording with English and Spanish presentations? How can we control which screen gets recorded? Thank you for your support.

Hello,

We recorded a webinar and I cannot find it.  I believe what happened is during the process of creating the recording a pop-up box appeared and I clicked cancel.  I never had a box pop up before and not sure what the box was but apparently i lost the recording.

Can it be recovered.  Any help is appreciated. 

Thank you. 

I'd like to use the slide control feature for an upcoming webinar. However, whilst doing a test webinar the slide control didn't appear in the task bar. I was sharing a PowerPoint presentation in full screen mode and it still didn't appear. Any advice would be greatly appreciated!

Hello, Is there a way to remove the default disclaimer that is in the webinar registration page "Information you provide when registering will be shared with the account owner and host and can be used and shared by them in accordance with their Terms and Privacy Policy." ? We added our own disclaimer and my company legal team is asking me to remove the default one. Thank you for your help!

Zoom Webinar help documents indicate that there should be a "Registration" tab on my webinar and under that, the option to include custom questions. I recall this from the past. Currently, I see all registration information under the "Branding" tab and some registration settings under "Invitations". Is the support document wrong? Where is the Registrations tab/Custom Questions tab? 

Really appreciate any assistance!

We have connected Pardot to Zoom Webinars successfully. We are working on creating a Pardot form. Is there a way to use the Pardot thank you message? We iframe the form on our website and want to keep the thank you message in the same iframe.

The Zoom instructions mentioned using <input name="redirect" type="hidden" value="html"> to show a different thank you message than Zoom. We aren't sure how to keep a thank you message in the same iframe or use the Pardot thank you message. Any ideas? Thank you!