Hi! I've been doing Meetings and Webinars with registration for over a year at this point, and a user just pointed this out to me.

When registering through a mobile browser, you are taken to a confirmation page. This page contains the event title, date/time, Webinar ID, event description, and link to cancel. As far as I know, this is not customizable.

While it's a mild inconvenience to copy and paste the webinar ID, you are unable to enter to a webinar with a passcode.

Additionally, we also use a third-party registration site, so we disable Zoom's confirmation emails (we do enable Zoom registration to collect email addresses).

So is there any way to fix this? If anyone registers through a mobile browser as I have it set up, they will be unable to join the webinar.

Thanks!

We're doing some online training via webinar.  Afterwards, looking at the Attendee reports, there are several attendees whose "Approval Status" says Denied, even though they were in attendance for the full session.  Can a denied registrant still attend a webinnar?  To what does this field refer?  Were they in the "foyer" waiting for admittance for the full 2 hours?

Hello, 

we are often experiencing the problem that some of our paying webinar registants don't receive their personalized invitation mails because of Zoom servers being blacklisted on Spamcop, etc.  

Unfortunately, there is no way to identify bounced or blocked mails so that we can invite the problematic registrants separately. 

This is a big issue for us and it would be nice to have some way to get a status report of the sent mails like in some newsletter services. 

How are dealing others with this issue?

Thank you!

For the weekly Zoom webinar that we have, some attendees using iPads see no video of the webinar but have the audio. They enter the webinar by using the attendee link that we send them. Once they enter, they see a black screen, the Zoom menu, and hear the audio. The problem didn't occur earlier in the year but has appeared in the last two months. Any ideas of the cause and how to resolve?

I am hosting the webinar and when I pin two panelists to be viewed on the attendee view there is still only one view and there is nothing happened. When I pin 3 panelists same, only one is on the screen when I check what attendees view. I tried to set up view follow host view I tried gallery view but it's the same.

Does someone know why this happened and how to fix it to have more people at the same time on the spot? 

Thanks.

when I run a Keynote slide sequence on Webinar, sharing screen, in the last three weeks my name has started to appear in a separate panel to the right of the slide. This was not happening before, but in addition to this all kinds of size issues and such are also happening … it seems a little randomly.

Also, has anyone EVER been able to get Zoom to help with anything?