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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

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adiga
Newcomer
Newcomer

‎2024-09-23 03:16 AM

Hi guys, i don't know what to do with this message. " your app version needs to be 5.16.6 or higher to sign in " please urgently help me 

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jdott16
Community Champion | Employee
Community Champion | Employee

‎2024-10-14 10:15 AM

Hello @adiga 

This message means you need to upgrade your Zoom Workplace App which is most likely due to a setting by your admin on your Zoom account. You can find out more information here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064551

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

 

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