cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Log In Issue

Hare
Newcomer
Newcomer

‎2022-08-01 10:58 AM

Logging In- I get an error message that my account is locked, email wrong and or password wrong. 

 

Email is correct, password is correct. 

 

How do I unlock my account? 

0 Likes
1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

‎2022-08-01 08:43 PM

Hi @Hare, welcome to the Zoom community! Please consider changing your password if you're having issues logging in at https://zoom.us/forgot_password.  Hope this helps 😊

0 Likes