Recording hung on 99% converting

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I had a recording that I did from a lecture that would only get to 99% conversion and when I tried to convert it manually it would never pull up. What can I do to get that recording or is it lost?

1 REPLY 1

Hi @JJRenee! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Have you been able to retrieve your recording?

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