How to hide Native Room Control (NRC icon) with an "events only" statement in the JSON

[joe_0855]

In the "Room Controls for Zoom Rooms" page where JSON examples are provided (Room Controls for Zoom Rooms), ther's a note in the "Rules" section that says the following:

• Room controls users can specify "events only" in their JSON configuration to hide unnecessary room control interfaces. When this field is specifically defined in the JSON, the Native Room Controls UI will not appear on the Zoom Rooms controller. In deployments using both NRC events and Zoom Apps, the Room Controls button directly launches the Zoom App interface without showing empty room control page.

I am using the JSON to trigger states based on meeting start/stop actions, but I don't want to see the "Native Room Controls" icon on the touch panel, since I am using a Zoom App as my primary control interface.

According to the note, I should be able to add an "events only" in the JSON to hide NRC (Native Room Controls). Has anyone done this successfully before and if so, could you please provide an example JSON profile that demonstrates usage? Thank you!

[bstrelko]

Also curious about this and yes, I can confirm that it is not documented anywhere in Zoom's KB (are you even a little bit surprised??) - I would recommend raising a support ticket and see if someone at Tier III+ can talk to someone on the product team and get you an answer.

[joe_0855]

Thanks for your response bstrelko! Once I get an answer, I'll post an update.