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ZOOM PHONE | ACCOUNT IS INVALID

Marie02
Newcomer
Newcomer

I just purchased a zoom phone number then I can't make any phone call. 

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @Marie02 

 

please assign your Zoom telephone number to yourself (your extension) as the owner and assign your Zoom Phone calling plan to yourself (your extension).

 

if you need additional assistance, you can schedule a session with a Zoom Phone Enablement Specialist.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

View solution in original post

3 REPLIES 3

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @Marie02 

 

please assign your Zoom telephone number to yourself (your extension) as the owner and assign your Zoom Phone calling plan to yourself (your extension).

 

if you need additional assistance, you can schedule a session with a Zoom Phone Enablement Specialist.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Marie02,


Did you see the previous response from @Eliot?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Marie02!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?