Meeting Concern

[strongheart]

Hi, Have had zoom for meetings every Tuesday for a couple of years. I cancelled to use a free service then changed my mind. Re signed up on zoom, now a different link, code and password. Not a free or business account. One of our participants in Washington State I believe only uses her phone to connect. She is unable now with this new sign up. I do not know where in all of the information on the site how to fix this issue. I sent her a list of phone numbers but nothing works for her. How can we fix this issue before tomorrow night? I submitted a ticket but do not know how quickly they respond. thanks a million for any help.